Tag Archives: crash
Tips for figuring out what’s going on when things aren’t working in ArcMap For part II in the WWTSD series regarding data-specific issues in ArcMap, click here. Have ever you called Esri Support Services (ESS) with one question and the analyst asks you … Continue reading
Esri would like to remind our ArcGIS for Desktop / Server / Engine 10.2 users that a patch exists to fix an issue where the software crashes on launch when attempting to open shapefiles.
The patch to fix this issue is available now for ArcGIS 10.2 for Desktop, Engine and Server users.
It is difficult to troubleshoot serious problems with any type of software. When faced with repetitive and persistent crashing, it is important to ask yourself questions like, “Does the problem occur on multiple machines?”, “Does this occur for every user on a machine?”, and “Is the problem specific to certain data?” One of the more common reasons that ArcMap may repeatedly crash is when there are issues with the display adapter. An easy way to check if your display adapter is causing problems is to temporarily disable the adapter to see if that resolves the issue. Continue reading