Tag Archives: ArcPad

Information regarding Trimble Positions support in ArcPad 10.2.3

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Edit: February 19, 2016 – ArcPad 10.2.2 (or earlier) users utilizing the Trimble Positions for ArcPad post-processing software in their workflows may now safely upgrade to ArcPad 10.2.3, as the Trimble Positions for ArcPad extension (and the February 2016 update) … Continue reading

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ArcGIS applications now supported on Trimble Positions

Great news for ArcPad and ArcGIS for Windows Mobile customers using Trimble Positions Software extensions to collect and post-process DGPS data! Trimble has recently announced support for 10.2 releases of ArcPad, ArcGIS for Windows Mobile and ArcGIS Desktop applications. Trimble allows GIS customers to use the latest update of ArcPad on a laptop or tablet with the capability to post-process and analyze field data collected on a tablet.  Continue reading

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Getting to know Esri Support: Juan L.

June 27, 2013

An interview with Desktop ArcPad and ArcGIS Mobile analyst, Juan L. Bringing you another member of our support staff, I interviewed Juan who is a support analyst in the Charlotte, NC office. I talked to Juan about his love for … Continue reading

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Which version of ArcPad should I install?

In Support Services, as we answer various types of ArcPad calls throughout the day, we are often asked the magical question:

Which version of ArcPad should I install onto my desktop and mobile device?

Which is always followed up with:

Where can I get the latest version of ArcPad?

Continue reading

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Deploying ArcPad Software from Desktop onto a Mobile Device

As an ArcPad Support Analyst, I find myself answering a lot of questions about deploying software to mobile devices. One popular question I often hear is:

“How do I install ArcPad on a mobile device without having to reinstall ArcPad?”

This is usually followed by:

“What elements need to be installed to run ArcPad on a specific mobile device?”

Luckily, there are some simple answers to these frequently asked questions.  Continue reading

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ArcPad 10.0.2 Beta out now

The ArcPad release cycle is changing. We now will have more frequent releases, meaning we can deliver useful features and enhancements to customers more often.


Those of you who went to the Esri Partner Conference and Developer Summit in Palm Springs will have seen some great improvements to ArcPad that are now ready for all of you to try out:



  • Improved annotation and graphics layer support

  • Customization of toolbars from within ArcPad

  • Ability to create ArcPad Apps

Apply to download ArcPad 10.0.2 beta now!



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ArcPad 10.0 Service Pack 1 Released

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We are pleased to announce to our ArcPad customers that Service Pack 1 for the 10.0 release is now available for download at the Esri Customer Care website: http://customers.esri.com



If you have any questions or run into issues with the installation please contact Esri Technical Support at 1-888-377-4575, option 2, or visit the Support site. Users outside the United States should contact their local distributor for help.


 


UPDATE: 12/15/10


A version of ArcPad with SP1 included is available for download on the Esri Customer Care website under the “Software Downloads” section.  Authorized contacts that are able to download ArcPad can also get this new version that has Service Pack 1 included.


 



Mike H., Program Manager
User Advocacy Group, Esri Support Services


Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan

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Trimble Support for Esri ArcGIS Desktop 10 and ArcPad 10 Now Available


Version 2.30 of the Trimble® GPS Analyst™ extension for Esri ArcGIS Desktop software is now available. This update provides:



  • Support for Esri ArcGIS 10 Desktop software

  • Support for standard carrier measurement post-processing

  • Support for new Trimble TerraSync software version 5.00 SSF/DDF format records



Version 3.14 of the Trimble GPScorrect™ extension for Esri ArcPad software is now available. This update provides:



  • Support for Esri ArcPad 10 software

  • Support for the Trimble GPS Pathfinder ProXRT Model-II receiver



For More Information


 


Further details on the GPS Analyst extension version 2.30 and GPScorrect extension version 3.14 support for Esri ArcGIS Desktop 10 and ArcPad 10 can be found at the following associated links:


 


Trimble GPS Analyst Extension v2.30 for ESRI ArcGIS 10 Desktop Software


http://www.trimble.com/gpsanalyst_ts.asp?Nav=Collection-72719


 


Trimble GPScorrect Extension v3.14 for ESRI ArcPad 10 Software


http://www.trimble.com/gpscorrect_ts.asp?Nav=Collection-7306


 


- Denise K., User Advocacy Group Tech Lead – Esri Support Services



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Does the Trimble® GPScorrect™ extension for Esri ArcPad software (v3.13, 3.10, 3.02) work with ArcPad 10 release?

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The current release of Trimble® GPScorrect™ does not work with ArcPad 10.

Trimble® is working on a new version of Trimble® GPScorrect™ for ArcPad 10 and a new version of Trimble® GPS Analyst™ for ArcGIS 10. Esri is working with Trimble to continue to support customers who post-process their GPS data using Esri and Trimble® applications.

Customers who have purchased ArcPad 10 with a Trimble® device and need to post-process their data with GPScorrect™ can download ArcPad 8.0. ArcPad 8.0 is supported with GPScorrect v2.42 and later.

Contact Esri’s Customer Service to obtain a valid ArcPad 8.0 registration code.

We apologize for any inconvenience this may have caused.

- Denise K., User Advocacy Group Tech Lead – Esri Support Services

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Mobile Utilities and the People Who Love Them


Hello, my name is Denise, and I am the Mobile GIS Support Specialist in ESRI Support Services, working out of the East Coast – Charlotte office. Many of you contacting ESRI Support Services for help or information of a technical nature are already aware of the GoToAssist utility. The GoToAssist utility allows ESRI Support Analysts to provide what is commonly referred to as ‘desktop streaming’. We blogged on this topic back in April 2009 to help inform ESRI’s user community on how GoToAssist allows our support analysts to remotely and securely connect to our customers’ computers: allowing for faster, more accurate diagnosis of many kinds of problems – especially when the problem involves a map.


The GoToAssist application works great for those using desktop, laptop, and tablet PCs, but what about the popular and ever growing mobile device world? The current Mobile GIS technologies offered by ESRI are ArcPad, ArcGIS Mobile, and ArcLogistics Navigator. All three software applications run as WIN32 applications in addition to Windows Mobile applications. GoToAssist is ideal if the issue you are reporting is occurring on a desktop, laptop, or tablet PC; however, it is more common in the Mobile GIS world to get contacted by mobile users reporting the experienced behavior that is only occurring on the mobile device. This is where GoToAssist gets assistance from a utility called My Mobiler.


My Mobiler is a freeware application that provides ESRI Support Analysts the ability to view and/or control the processes performed on a connected mobile device from a desktop PC. Used in conjunction with GoToAssist, ESRI Support Analysts can troubleshoot and diagnose reported behaviors on a mobile device, visually confirm that mobile device users are performing the proper instructions in their work flow procedures, and assist in any user training of ESRI software mobile applications (ArcPad, ArcGIS Mobile, and ArcLogistics Navigator).


Disclaimer: My Mobiler is a free third-party utility. This application is not endorsed or supported by ESRI, nor can ESRI be held responsible for any damages resulting from inappropriate use of this application.


My Mobiler v1.25 – FREEWARE



  • View a mobile screen on your desktop

  • Control a mobile device by using desktop keyboard and mouse

  • Copy/Cut/Paste text between mobile and desktop

  • Capture mobile screen

  • Drag and drop files to a mobile device

  • Support ActiveSync / IP Connection

  • Support Mobile Explorer (File Browse)

This application allows the viewing and control of a mobile device from a desktop PC.


Additional information for downloading, installing, and the use of My Mobiler can be found at the following link: http://mymobiler.com/.


- Denise K., Mobile GIS Support Specialist, ESRI Support Services



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