Tag Archives: ArcMap

WWTSD (What Would Tech Support Do?) Part I

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Tips for figuring out what is going on when things aren’t working in ArcMap Have ever you called Esri Support Services (ESS) with one question and the analyst asks you a seemingly unrelated question? Perhaps you are trying to open a DBF … Continue reading

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A Non-programmer’s Guide to Troubleshooting ArcPy

My name is Andrew–you can call me Drew–and I’m a Desktop Support Analyst with Esri Support Services. If you’ve ever called us to talk about a Python issue, you’ve probably spoken to me! I get a lot of positive feedback from the people I speak with about troubleshooting Python scripts, and I’d like to share the most popular advice I have to give. Whether you’re learning to code for the first time, or just getting started with the ArcPy site package, these tips and tricks should help you get your script back on track and closer to completion. Continue reading

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Release of the Year-End 2014 Update to the Deprecation Plan for ArcGIS

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This blog post provides updated deprecation information regarding ArcGIS 10.3 and 10.2.x. The first version of the 10.3 series was released in December 2014. Starting in 2014, with the release of ArcGIS 10.2.1, the pattern for the deprecation plan changed from a … Continue reading

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Combining Spatial Data in ArcMap

You want to combine your data. Okay, so which tool should you use?

Do you ever want to combine multiple spatial datasets in ArcMap, but you aren’t sure which tool to use? You may wonder if you should use Merge, Append or Union, or if there are other tools available. Seriously – what does Dissolve do!? ArcGIS has a lot of tools that perform many useful operations, but sometimes it can be hard to figure out which one to use. Here we’ll take a look at the differences among these tools to help you decide which one will help achieve your particular goal. Continue reading

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The Evolution of Query Layers

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Query layers were first introduced at the 10.0 release primarily to allow ArcMap to integrate data from databases that do not contain the system geodatabase repository tables. Think of query layers as a method for accessing database objects that are not … Continue reading

Posted in ArcGIS Desktop, ArcGIS Enterprise, export, Geodatabase | Tagged , , , , , , , , , , , , , | 13 Comments

Top 10 Tips for Troubleshooting Model Builder

Using Model Builder? Looking for some quick troubleshooting tips? Try these in the order they’re listed below. You can use these to document the steps you take, and if a tech support call becomes necessary, you’ll have a better understanding of what may or may not be causing the problem.

1. Isolate the Geoprocessing tool you believe to be causing the error.

  • Run the stand-alone tool outside the model. Does it work with the same inputs and outputs?

2. Isolate a section of the model that is causing the error.

  • Create a new model and rebuild the troublesome section to determine if isolating a string of processes helps clarify the issue being faced. Continue reading
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How to install a Microsoft Bing Key and access the imagery from the Add Basemap window

As of January 2014, the use of Bing imagery requires a ‘Bing key’ purchased from Microsoft. Before you can complete the steps below, you will need to contact Microsoft to obtain a key. You can email bing4esri@microsoft.com to get in touch with a Microsoft representative. Continue reading

Posted in ArcGIS Desktop, ArcGIS Online, export | Tagged , , , , , , | 8 Comments

3D Analyst Toolset Recommended Workflow: Consider the geometry of the features being used

With the release of ArcGIS 10, new tools were made available, allowing you to use 3D objects in geoprocessing tools, and opening up new possibilities for proximity analysis.  One of the new tools is the Near 3D tool, which calculates the three-dimensional distance from each input feature to the nearest feature residing in or more nearby feature classes. However, when using the new 3D analysis tools, it’s always important to consider the geometry of the features being used. Continue reading

Posted in ArcGIS Desktop, export, Raster, Uncategorized | Tagged , , , , , , , , , , | 1 Comment

Converting Between Coordinate Formats Without Using Code

Convert Coordinates Tool

It is always challenging when your coordinates are in Decimal Degrees (DD) format and you need them in Degrees, Minutes, Seconds (DMS).  Amidst this challenge is determining how to do the conversion.  Is it best to open the table in Microsoft … Continue reading

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Which version of ArcPad should I install?

In Support Services, as we answer various types of ArcPad calls throughout the day, we are often asked the magical question:

Which version of ArcPad should I install onto my desktop and mobile device?

Which is always followed up with:

Where can I get the latest version of ArcPad?

Continue reading

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