Category Archives: High Priority

Announcement: Errors Encountered in ArcGIS Server and Portal for ArcGIS Web Apps after Certain Browser Updates

02/06/2017 Update: Patches have been released for Portal for ArcGIS version 10.3 and 10.4, which can be found here. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x). We appreciate your patience as these patches are being developed.

11/23/2016 Update: Patches have been released for ArcGIS Server version 10.3.1 and 10.4.1, which can be found here. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x, 10.3, and 10.4). We appreciate your patience as these patches are being developed.

11/10/2016 Update: Patches have been released for Portal for ArcGIS versions 10.3.1 and 10.4.1, which can be found here. We are continuing to develop patches for ArcGIS Server Manager (10.2.x, 10.3.x, and 10.4.x) and Portal for ArcGIS at version 10.2.x, 10.3, and 10.4.

The forthcoming updates to the Firefox, Chrome, and Safari browsers cause errors in some web applications for ArcGIS Server and Portal for ArcGIS when users upload content. Continue reading

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Critical Information Regarding Oracle Update and ArcGIS

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Please be aware that if the recent Oracle Critical Patch Update (CPU) released on October 14th, 2014 is installed on your Oracle database, connecting to the Oracle database will crash ArcGIS. This issue only affects you if you use Oracle. … Continue reading

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Important deprecation announcement for ArcGIS 10.1 and the upcoming release of 10.2.1 / 10.2.2

At each release, Esri assesses if there are any platforms (operating systems, databases, development environments, or hardware) that are at the end of their supportability. Additionally, we review our technology to see if any of the newer functionality has superseded older functionality. In either case, we try to give as much advanced notice as possible for any changes in supported platforms or functionality through our Deprecation Plan documents.

Given the pace in the change of technology, we have been fairly conservative in what we deprecate. However, with the update to the Deprecation Plan for ArcGIS 10.1 and 10.2, plus the releases of ArcGIS 10.2.1 and 10.2.2, we have a number of items that need to be deprecated. Many of these changes have been a long time coming (for both platforms and functionality); and we have also noted upcoming plans to give you early notice for software that will eventually be impacted. Continue reading

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Oracle geodatabase issue for ArcGIS 10.2.1

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If you are a customer with an Oracle geodatabase and are planning to upgrade your enterprise geodatabase to ArcGIS 10.2.1, please read the following technical article before you upgrade, as some issues exist that directly impact the upgrading process. If you have any further … Continue reading

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Announcement regarding supportability of Windows 8.1, Vista, and XP

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With the release of ArcGIS 10.2.1 and its related products, and in response to Microsoft’s plan to end support for Windows XP in April 2014, the 10.2.1 release of ArcGIS for Desktop, ArcGIS for Server, ArcGIS Engine, ArcGIS Reader, and Runtime … Continue reading

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ArcGIS 10.2.1 Released

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Happy 2014! Esri is pleased to announce the release of ArcGIS 10.2.1. All customers current on maintenance may download it from the Esri Customer Care Portal. The ArcGIS 10.2.1 setup package is designed to detect and upgrade an existing installation of the … Continue reading

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Retirement of support for ArcGIS 9.3 and ArcGIS 9.3.1 products

Esri is committed to providing the best possible support for our products. Periodically, it is necessary to deprecate specific functionalities and/or platforms to continue delivering optimal support to our users for the remaining Esri software products.

Please be aware that after December 31, 2013, ArcGIS 9.3 and ArcGIS 9.3.1 (for Desktop and Server) and their extensions will be officially retired. ArcGIS 10.0 will be moved to its Mature Support phase, and 10.1 will move to Extended Support.

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Critical information regarding Microsoft update and ArcGIS

A recent Microsoft update (deployed as KB 2732673, KB 2775511, or KB 2824408) may result in data corruption when using ArcGIS on a Windows 7 system and writing data to remote data storage on a Windows Vista, 7, 2008/2008 R2, or 2012 system. This data corruption appears as truncation of a write request and has shown up in file geodatabases and shapefiles.

Microsoft has acknowledged the problem, identified the affected component as RDBSS.sys, and provided further details.

How Microsoft Made These Updates Available

KB 2732673 and KB 2824408 are hotfixes to address specific issues. The KB 2775511 update is a cumulative update that is available exclusively at http://catalog.update.microsoft.com. Because it is available only through the Windows update catalog, the KB 2775511 update is not considered a security update by Microsoft and is not being deployed broadly.

For further information and updates, please see Esri Knowledge Base article 41119.

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