Category Archives: ArcGIS Enterprise

Release of the Deprecated Features Plan for ArcGIS 10.5.1

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This blog post provides the latest updates regarding deprecated features in the recent release of ArcGIS 10.5.1. With each release, Esri assesses and adjusts the products and functionality supported in the ArcGIS Platform based on customer needs and technological trends. The … Continue reading

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Recover Lost Licenses from My Esri

Nobody likes to talk about it, but sometimes computers can crash.  Yup, the entire thing just fails and nothing at all can be recovered (if you haven’t backed up your data, go do it now!) Or what if your laptop is stolen, or you flipped your kayak and your machine sank to the bottom of Lake Superior?  You just don’t have it anymore and there is absolutely nothing you can do to get it back. When these types of things happen, any Esri licenses that were authorized on the machine may be lost, too.

In the past, an authorized maintenance contact had to call Esri Technical Support to submit a license appeal and recover the lost licenses.  Now, this functionality is built in to My Esri, empowering your organization with self-service functionality and enabling you to get back up and running quickly. Continue reading

Posted in Announcements, ArcGIS Desktop, ArcGIS Enterprise, ArcGIS Pro, export, Support.Esri.com | Tagged , , , , , | 4 Comments

Gauging ArcGIS GIS Server Performance with Integrated Windows Authentication

If you want to know how much traffic your ArcGIS Server site can handle, you’ll have to thoroughly test. And because you’re probably not going to convince thousands of people to log on to your apps and services all at once, you need something like JMeter to perform load testing. Continue reading

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Announcement: Errors Encountered in ArcGIS Server and Portal for ArcGIS Web Apps after Certain Browser Updates

02/06/2017 Update: Patches have been released for Portal for ArcGIS version 10.3 and 10.4, which can be found here. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x). We appreciate your patience as these patches are being developed.

11/23/2016 Update: Patches have been released for ArcGIS Server version 10.3.1 and 10.4.1, which can be found here. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x, 10.3, and 10.4). We appreciate your patience as these patches are being developed.

11/10/2016 Update: Patches have been released for Portal for ArcGIS versions 10.3.1 and 10.4.1, which can be found here. We are continuing to develop patches for ArcGIS Server Manager (10.2.x, 10.3.x, and 10.4.x) and Portal for ArcGIS at version 10.2.x, 10.3, and 10.4.

The forthcoming updates to the Firefox, Chrome, and Safari browsers cause errors in some web applications for ArcGIS Server and Portal for ArcGIS when users upload content. Continue reading

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Regarding Vector Tile Layers and ArcGIS for Server

Vector Restyle Example

At Esri, we are always looking to provide you with cutting-edge capabilities that help turn GIS ideas into a powerful reality. One of our newer features is the ability to create, serve, and consume vector tiles, and it is exciting … Continue reading

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Release of the Deprecated Features Plan for ArcGIS 10.4 and 10.4.1

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This blog post provides the latest updates regarding deprecated features in ArcGIS 10.4 and in the recent release of ArcGIS 10.4.1.

Posted in Announcements, ArcGIS Desktop, ArcGIS Enterprise, ArcGIS Pro, export, Geodatabase, SDK | Tagged , , , , , , , , | Leave a comment

Google Chrome 51 Issues when Logging in to Portal for ArcGIS, ArcGIS Online, or Custom Apps

Update, 2 June 2016: Google Chrome 51.0.2704.79 was just released; it fixes the change that caused a blank screen for ArcGIS Online, Portal for ArcGIS, and applications built with the ArcGIS API for JavaScript. If you are affected by this, please click the Customize and control Google Chrome button and navigate to “Help > About Google Chrome” to force an update check and upgrade to this latest patch level.

The previous version was 51.0.2704.63, and the fixed version is 51.0.2704.79.

Update, 27 May 2016: KB 13156 has been published on the Support website to provide additional information about this issue.

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Google released an update to Google Chrome (version 51), which was pushed out to the public on Wednesday, May 25th. Unfortunately, this update included a change that impacts anyone using Google Chrome to access ArcGIS Online or Portal for ArcGIS versions 10.3, 10.3.1, 10.4, or 10.4.1.

This change impacts many apps built on the ArcGIS API for Javascript (versions 3.8 – 3.16), several subsets of custom apps built by users, partners, and Esri Professional Services (for example, any app that uses the feature table or an analysis widget), and, most notably, the “home app” in ArcGIS Online and Portal for ArcGIS.

You may be seeing a screen similar to this after logging in: a blank screen with few or no elements.

What you can do:

If you are using Google Chrome to access ArcGIS Online, the above listed Portal for ArcGIS versions, or apps built with the above-listed versions of the ArcGIS API for JavaScript, please turn off auto-update in your Chrome browser now. If Chrome was updated, you will need to temporarily use another browser (such as Internet Explorer or Mozilla Firefox) until patches have been released.

What Esri is doing:

  • The ArcGIS Online team is preparing fixes that will go live this evening.
  • We are still working on a solution for Portal for ArcGIS.
  • Developers using the hosted version of the JavaScript API are unaffected, as it has already been patched.
  • We are working on a solution for JavaScript API developers that use either a custom build of the API or use it locally.

We will provide updates at the top of this blog post regarding Portal for ArcGIS and ArcGIS API for JavaScript as soon as we have more information. A technical article has been released for this issue, KB 13156, which provides some additional detail about this problem.

If you have run into any problems as a result of this bug that impact your workflows, please contact Esri Support Services at 1-888-377-4575.


Gregory L. – Online Support Resources

Posted in Announcements, ArcGIS Desktop, ArcGIS Enterprise, ArcGIS Online, export, SDK | Tagged , , , , , , | 7 Comments

Tips and Tricks for Disconnected Editing with Collector for ArcGIS

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Interested in deploying a person or crew of workers to edit your authoritative geographic data in the field without needing a connection to the internet? We are too! Collector for ArcGIS is the perfect client for you if your mobile … Continue reading

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Getting Ready for Esri 2016 – It’s Time to Upgrade from ArcGIS 10.0

Are you running ArcGIS 10.0 for some of your GIS needs? We know, it’s a great platform, but it’s time to move onward and upward. Over the last five years, Esri has developed greater and more powerful functionalities across all platforms, moving from ArcGIS 10.0 all the way to the upcoming release of ArcGIS 10.4. These upgrades have come with more tools, more efficient processing, and more features that allow you to create and share the data and maps you need. If you haven’t upgraded your applications and geodatabases yet, it’s time to start planning. Continue reading

Posted in Announcements, ArcGIS Desktop, ArcGIS Enterprise, ArcSDE, export | Tagged , , , , | 3 Comments

Supporting the First Esri Intern Hackathon

On the weekend of August 1st, the Esri summer interns came together to participate in a hackathon hosted in the Esri café. The weekend was designed to encourage innovation through the rapid creation of applications; the event was extremely successful. One of most interesting aspects of the hackathon was watching the diversity within each team harmonize to improve the overall quality of the final products. Each team included at least one developer to write the code and several other members from Marketing, Support Services, Professional Services, and other Esri departments to help with creative design, the use of GIS, and the delivery of the final presentation. Continue reading

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