Category Archives: ArcGIS for Desktop

WWTSD (What Would Tech Support Do?)

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Tips for figuring out what is going on when things aren’t working in ArcMap Have ever you called Esri Support Services (ESS) with one question and the analyst asks you a seemingly unrelated question? Perhaps you are trying to open a DBF … Continue reading

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Tips and Tricks for Working with 3D Data on the ArcGIS Platform

3D data is becoming more ubiquitous nowadays and is especially promoted throughout the ArcGIS Platform. From web scenes, to CityEngine, to ArcGIS Pro, there are many different applications to import, manage, model, and share your 3D data. To get the output you are looking for, it may require numerous steps and tools. To navigate some of these steps and tools, here are some tips and tricks for working with 3D data in ArcGIS. Continue reading

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How can I use the new ArcGIS Pro PerfTools Add-in?

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I’ve installed the new PerfTools add-in for ArcGIS Pro; what are some scenarios in which this new tool can help optimize performance? Displaying and Logging Rendering Time for Specific Spatial Extents Have you created a series of spatial bookmarks in your ArcGIS Pro … Continue reading

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Geocoding Improvements and Deprecations in ArcGIS Desktop 10.5 and ArcGIS Pro 1.4

With almost every new release of ArcGIS Desktop and ArcGIS for Server, there are changes that aim to improve software quality and performance; sometimes, these changes require you to update your workflows. The improvements and deprecations made for geocoding in ArcMap 10.5 and ArcGIS Pro 1.4 may break some existing workflows or require you to prepare before installing ArcGIS 10.5. In this post, we’ll give you an overview of these changes.  Continue reading

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Preparing Data for CityEngine (2016.0 Update)

The CityEngine 2016.0 release was a ground breaking release. For those who are new to CityEngine and unfamiliar with the workflows, the new release cuts out a significant amount of time required to access and prepare data for use in CityEngine. For those who still want to use their own data…great!

You can find more information about preparing your data here.

For those who want a quick way of getting data and getting a CityEngine project up and running as quickly as possible, CityEngine 2016 is here to help with the Get map data wizard. Continue reading

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New ArcGIS Pro Add-in for Performance Monitoring: PerfTools

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Are you curious to know how long ArcGIS Pro takes to render a particular bookmark or spatial extent, or play an animation? Or have you needed to monitor how long it takes to make a spatial selection from your underlying data?

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Classifying Images in ArcGIS for Desktop 10.4

With the addition of the Train Random Trees Classifier, Create Accuracy Assessment Points, Update Accuracy Assessment Points, and Compute Confusion Matrix tools in ArcMap 10.4, as well as all of the image classification tools in ArcGIS Pro 1.3, it is a great time to check out the image segmentation and classification tools in ArcGIS for Desktop. Here we discuss image segmentation, compare the four classifiers (Train Iso Cluster Classifier, Train Maximum Likelihood Classifier, random trees, and Support Vector Machine), and review the basic classification workflow. Continue reading

Posted in ArcGIS for Desktop, ArcGIS Pro, Raster, Uncategorized | Tagged , , , , , | 4 Comments

Release of the Deprecated Features Plan for ArcGIS 10.4 and 10.4.1

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This blog post provides the latest updates regarding deprecated features in ArcGIS 10.4 and in the recent release of ArcGIS 10.4.1.

Posted in Announcements, ArcGIS for Desktop, ArcGIS for Server, ArcGIS Pro, Geodatabase, SDK | Tagged , , , , , , , , | Leave a comment

Google Chrome 51 Issues when Logging in to Portal for ArcGIS, ArcGIS Online, or Custom Apps

Update, 2 June 2016: Google Chrome 51.0.2704.79 was just released; it fixes the change that caused a blank screen for ArcGIS Online, Portal for ArcGIS, and applications built with the ArcGIS API for JavaScript. If you are affected by this, please click the Customize and control Google Chrome button and navigate to “Help > About Google Chrome” to force an update check and upgrade to this latest patch level.

The previous version was 51.0.2704.63, and the fixed version is 51.0.2704.79.

Update, 27 May 2016: KB 13156 has been published on the Support website to provide additional information about this issue.

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Google released an update to Google Chrome (version 51), which was pushed out to the public on Wednesday, May 25th. Unfortunately, this update included a change that impacts anyone using Google Chrome to access ArcGIS Online or Portal for ArcGIS versions 10.3, 10.3.1, 10.4, or 10.4.1.

This change impacts many apps built on the ArcGIS API for Javascript (versions 3.8 – 3.16), several subsets of custom apps built by users, partners, and Esri Professional Services (for example, any app that uses the feature table or an analysis widget), and, most notably, the “home app” in ArcGIS Online and Portal for ArcGIS.

You may be seeing a screen similar to this after logging in: a blank screen with few or no elements.

What you can do:

If you are using Google Chrome to access ArcGIS Online, the above listed Portal for ArcGIS versions, or apps built with the above-listed versions of the ArcGIS API for JavaScript, please turn off auto-update in your Chrome browser now. If Chrome was updated, you will need to temporarily use another browser (such as Internet Explorer or Mozilla Firefox) until patches have been released.

What Esri is doing:

  • The ArcGIS Online team is preparing fixes that will go live this evening.
  • We are still working on a solution for Portal for ArcGIS.
  • Developers using the hosted version of the JavaScript API are unaffected, as it has already been patched.
  • We are working on a solution for JavaScript API developers that use either a custom build of the API or use it locally.

We will provide updates at the top of this blog post regarding Portal for ArcGIS and ArcGIS API for JavaScript as soon as we have more information. A technical article has been released for this issue, KB 13156, which provides some additional detail about this problem.

If you have run into any problems as a result of this bug that impact your workflows, please contact Esri Support Services at 1-888-377-4575.


Gregory L. – Online Support Resources

Posted in Announcements, ArcGIS for Desktop, ArcGIS for Server, ArcGIS Online, SDK | Tagged , , , , , , | 6 Comments

Updating Your Enterprise Geodatabase License Just Got Easier

With the release of ArcGIS 10.4 comes a brand new geoprocessing tool that allows you to update your enterprise geodatabase license efficiently through ArcGIS for Desktop. The Update Enterprise Geodatabase License tool is now included in the Geodatabase Administration toolset in the Data Management toolbox. Continue reading

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