Here at Esri Support, our goal is to provide you with a world-class support experience and ensure your success with the ArcGIS Platform–one element of this experience is online support.
Including this blog, Esri creates and maintains a vast network of online support resources, such as Support.Esri.com (which hosts a technical article knowledgebase, download links, product life cycle documentation, and more), Wiki.GIS.com, GeoNet forums (Esri Support actively uses the Esri Technical Support and ArcGIS Ideas places), the GIS Dictionary, among others.
For us to continue creating the best resources possible, we request your feedback through a brief survey: Esri Online Support Resources Survey.
Your responses will help us understand your online support preferences and how Esri can deliver the resources you need.
Thank you in advance, and we look forward to supporting you in the future!
Megan S. – Online Support Resources