Monthly Archives: June 2013
Before I came to Esri, my mental image of technical support was of a few brainy analysts hunkered down in front of bright monitors on top of cluttered desks, strewn with cables and soda cans, happily clicking away down dark corridors in dimly lit offices. I imagined this was a department of autonomous people who knew everything, and the only limiting reagent to helping clients was the amount of time required to explain, and then implement the solution. This is much the same way I view car mechanics; when I have a problem, just describing the funny noises my car makes should suffice for them to diagnose and get started on the repairs. Turns out, I’m wrong.
Raster datasets have a large assortment of information beyond the basic pixel display. This information is stored in the properties and is helpful in understanding more about the data. Locating the properties of a raster dataset can be a tedious … Continue reading
The Esri Support Services team will be at the 2013 Esri International User Conference, and we will be offering appointments for your technical questions. Specialists in all areas of the software will be available to assist with your questions. Users … Continue reading