Monthly Archives: October 2011

Deploying ArcPad Software from Desktop onto a Mobile Device

As an ArcPad Support Analyst, I find myself answering a lot of questions about deploying software to mobile devices. One popular question I often hear is:

“How do I install ArcPad on a mobile device without having to reinstall ArcPad?”

This is usually followed by:

“What elements need to be installed to run ArcPad on a specific mobile device?”

Luckily, there are some simple answers to these frequently asked questions.  Continue reading

Posted in ArcGIS Desktop, ArcGIS Mobile, ArcPad, export | Tagged , , , , , , , , , , | 2 Comments

Troubleshooting Tips – Some common ArcGIS Mapping for SharePoint issues

While working with the ArcGIS Mapping for SharePoint, you might run into a few of these common issues. The good news is that we’ve got the solutions here to help. Continue reading

Posted in export, SDK, | Tagged , | Leave a comment

Search updates on

We are making a few changes on the Support site search to create a more complete experience for users like you. These changes are currently available in our search at

In our latest update, we added search results from both and our Ideas Submission Portal. is an encyclopedia devoted entirely to GIS information. From basic terms to more complex content, the Wiki has a wealth of information that is user-generated and is constantly being updated.

ArcGIS Ideas is a portal for users to submit ideas and improvements about Esri products, which are in turn voted on with the possibility of implementation. This gives our users the opportunity to have their voices heard.

We are hoping that the addition of these two sites in our Search results will give users more options to find the content they are searching for.

As always, the Esri Support site is always evolving and improving, so don’t forget to hit that Feedback button with any other ideas you might have.

Online Support Resources
Esri Support Services

Posted in Announcements, | Tagged , , , | 1 Comment

Imagery Not Displaying in Your Mosaic Dataset?

Mosaic Datasets are a great addition to ArcGIS 10. However, if your imagery is not displaying properly, it can be very frustrating. Three main reasons that your imagery may not be displaying are:

  1. You have not built overviews (See: Mosaic dataset: wireframe not image, huh?)
  2. You do not have access to your source rasters (the images used to build the mosaic dataset).
  3. You moved your overviews or source rasters to another location. Continue reading
Posted in ArcGIS Desktop, export, Raster | Tagged , , | 8 Comments

Need to uninstall a service pack or patch at 10? No problem!

If you didn’t already know, ArcGIS 10.0 has added flexibility that previous versions didn’t have, including the ability to uninstall or roll back service packs or patches from within Add/Remove Programs. This is for the ArcGIS Desktop, Reader and ArcGIS Engine Runtime and may come in handy. For example, if you find a problem when testing with a service pack, simply uninstall to see if the issue remains.

Related Link:

FAQ: Can an Esri Service Pack be uninstalled for Esri ArcGIS products version 10.x?

Posted in ArcGIS Desktop, export, SDK | 2 Comments