Tag Archives: operational intelligence
By Matt Ball, Esri Writer
The Salt Lake City Department of Public Utilities has transitioned from an analog to an entirely digital workflow to manage and maintain its water, storm water, and streetlight operations. While it’s hard for some office personnel to remember working with paper maps, some field personnel clearly recall their experiences.
Try riffling through paper on a cold snowy morning, looking for the right mapbook to locate a meter. If the meter was installed less than six months ago, it likely hasn’t made it into your book. If you do find the location in one book, you’ll need to grab another book for more detail.
The first book gives you the block and the side of the street, while the second measures the distance from the curb. Unfortunately, the meter you need to service isn’t showing up in the second book. Work needs to be done, so days can’t be wasted getting an updated map. It isn’t long before you exit the cozy cab of your truck and start digging.