Tag Archives: citizen engagement

Engaging the People of New Orleans with GIS

Monday, August 29 marks the 11 year anniversary of Hurricane Katrina, the costliest disaster in American history. And while the category five storm caused unprecedented damage, the community has rebuilt the destroyed infrastructure, and has also taken new steps forward technologically.

The city of New Orleans now uses GIS extensively, and incorporates Esri’s ArcGIS platform into a series of enterprise applications. These help the public stay informed as well as enabling them to participate in making their city a better, safer place to live.

For instance, a new website called Where Y’at, is allowing citizens to access public data as easily as any common search engine.  By typing in their address, people can find up-to-date information about property boundaries, garbage, and recycling pick-up days, polling locations, district representation, and more.

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New Orleans at Esri UC – a Behind the Scenes Look and Repeatable Solutions

This year the City of New Orleans showcased their great work at the Esri User Conference Plenary. A major theme of their presentation was citizen engagement and creating a real two-way engagement enabling citizens to take in civic responsibility. New Orleans is doing outstanding work, and all of the solutions are configurations that can be repeated for any local government.

The first demonstration was the Property Survey solution in which we have enlisted User Conference attendees to help survey their properties for blight at https://propertysurvey.nola.gov/photosurvey/ This solution can be useful for a variety of applications such as code enforcement, emergency management assessment or tax appraisers. The Photo Survey Solution from the Esri Solutions gallery will allow you to process geo-tagged photos and an application to set up randomized surveys as New Orleans has done. Since 16,000 UC attendees were enlisted to help assess properties and shared on social media, Esri Managed Services was used to make sure the underlying infrastructure was ready for reliability and scalability.

New Orleans Property Survey

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Can Government Improve Its Image?

Restoring trust in government

The growing distrust and poor image associated with government continue. As a result, I see citizens asking more and more questions of their government and wanting leaders to hear their voices. The citizens I hear are speaking loudly and growing in number. They want to know how their tax dollars are being allocated. They want to find out if corruption in a neighboring jurisdiction is also happening in their backyards. In the absence of effective government forums, disruptive apps are providing a place for these citizens to communicate with each other. Continue reading

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Improving Government Transparency and Accountability

Born out of the Gov 2.0 movement, the terms transparency and accountability have become part of the daily vernacular of governments and the citizens they serve. One might even suggest these words have become a new expectation of governing. Transparency and accountability began with a simple concept of openly communicating public policy to the taxpayer. Today, these concepts are thriving within a growing emphasis on developing an interactive dialog between governments and the people.

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Citizen Engagement: Applied Gov 2.0

Reinventing government

Ever since Tim O’Reilly captured our imagination with the term “Government 2.0,” the world has scrambled to understand its true meaning. Some dismissed the idea as a passing fad. But much like Al Gore’s “Reinventing Government” initiative, it moved us toward an ideal. Early Gov 2.0 efforts sought to define this concept and understand how it could alter the reinvention of government. Since Gov 2.0 is grounded in Web 2.0 technology, startups and traditional companies explored how they could fit into the grand scheme of things. The concept was given a boost when politicians as high ranking as President Obama challenged governments to enhance civic engagement. Could we turn even large cities like Singapore, Boston, or Seattle into communities whose citizens have a strong role in shaping the future? Continue reading

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Opening the Redistricting Process to Citizens

If you build it, will they come?

If one questioned the general public about redistricting, as a Pew survey did in 2006, one would find only modest awareness of the topic and generally negative opinions of the current process. This comes as no surprise to those who observed the 2010 elections and follow trends in open government and transparency. Citizens are less inclined to trust their elected officials than ever before, and the redistricting exercises this spring may provide further grounds for discontent. Continue reading

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Gov 2.0 — Envisioning the Future of Delivering Government Services

Restoring Trust in Government

A considerable amount of my workday is devoted to studying and strategizing around the Gov 2.0 trends. I have come to recognize that there are two distinct communities that approach the topic from completely different worlds. Continue reading

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