On Wednesday, interns had the chance to sit in on a brown bag presentation from two employees in Esri’s Professional Services Division. Chad Helm, who works in the extended support programs group, gave us a brief overview of the vast department, telling us about the various projects done by 600 employees all over the world. The Professional Services team supports customers and partners in effectively implementing and applying Esri software products. This may include short-term, in-house technical work or more long-term solutions projects.
Further into the presentation, Christie Pleiss, also from the extended support programs group, pulled the information back around to her career after college and with Esri. Her advice to the interns was this:
“Stay the course, do a great job, and things will happen for you.”
Christie’s background is in both geography and engineering, but throughout her time in school and working various internships and jobs, the resounding theme was GIS. In 2001, she joined Esri and worked on the Solutions team (before it was even called that). Through the years she worked in different Esri departments, using new technologies and programs she did not have much experience with. Each time she was faced with a new challenge, she pushed herself to adapt, relied on more experienced people to teach her, and did her homework to learn new things. Now, as an Esri manager, she is able to look back on her time with the company to see that she pulled herself up from a nuts and bolts technical position to the managerial, business side of things.
At the end of their presentation, the interns had learned much more than just about what the Professional Services team does; they had gotten some great career and life advice from two seasoned employees. Their last take-away was that we as humans never stop learning and that it is important to take those opportunities to develop ourselves further whenever we can.
Thanks Chad, Christie, and the rest of the Professional Services team for all you do!