In the scheme of things, the terms user experience and user interface are relatively new to the technology world. Even the job title User Experience Architect is unfamiliar to many of us. But for Steven Nelson, it’s his nine-to-five.
Steve works in the Creative Lab, or the “creative arm of Esri,” as he likes to call it. Simply put, his job in user experience is to help map out applications that are intuitive and simple to use for consumers with various technology skill levels. Steve works closely with user interface (UI) architects who work on an application’s “front end” to make it both visually appealing and easy to follow. Together these two groups take an application from a simple idea to a useful end product.
Take, for example, Esri’s ArcGIS software that is used to create interactive maps. Steve and his team are constantly looking at the product’s usability to see where users are struggling. Then, in conjunction with the UI architects, he breaks down the problem to see where an improvement can be made. Esri applications must look and function well to be useful for our customers.
Thanks, Steve for a very insightful presentation!