As of July 7, 2014, Community Analyst will be accessible in the same manner as other Esri premium apps. To access Community Analyst, the application must be provisioned to users’ ArcGIS Online organization (this is done by Esri Customer Service at the time of purchase) and shared with a group within that organizaiton. Users who need access to Community Analyst must be a member of the group within the ArcGIS Online organization. The administrator for the ArcGIS Online organization can control who is invited to the group. Users who need access to Community Analyst should contact the administrator for their ArcGIS Online Organization.
Why the Change
Customers have requested easier management of who can access Community Analyst in their ArcGIS Online organizations. These changes enable easier control over the sharing and use of Community Analyst within an organization.
If you are unable to login, please see the unable to log in blog.
For questions about establishing your account, call Esri Customer Service at 1-888-377-4575, option 5. If you are outside the United States, please contact your local Esri office.