Tag Archives: patch

Subscribing to an RSS Feed for Patches and Service Packs

Have you ever wanted to know when the latest service pack or patch is available for your product package without having to check the Support Site ritually?  If you, too, have been longing for updates, check out the new RSS feeds we’ve add to the Patches and Service Packs repository on the Esri Support knowledge base. You can set up a custom RSS feed based on software and version. When a patch or service pack that meets your criteria is created, you are notified either through your internet browser or via your email client.

Continue reading

Posted in Announcements, Support.Esri.com | Tagged , , , , | 1 Comment

Important patches for ArcGIS 10.1 released

With the release of ArcGIS 10.1, we have identified some issues that are affecting the GIS user community and have worked to fix these in some patches that were released today.

The ArcGIS 10.1 Parcel Editing General Maintenance Patch is now available on the ArcGIS Resource Center.

  • This patch resolves issues encountered with the Parcel Editor when connected to an ArcSDE database. Switching versions or database users results in broken editing templates and the reporting parcel layers are not turned on when joining. It also addresses issues with the Parcel Naming tool when working on parcels with origin connection lines.

The ArcGIS 10.1 (Desktop, Engine) ArcGIS Administrator Patch is now available on the ArcGIS Resource Center.

  • This patch addresses an issue where the IP address for the ArcGIS License Manager cannot be directly entered in the ArcGIS Administrator.

Please download these patches and install them at your earliest convenience.

Posted in Announcements | Tagged , | Leave a comment

ArcGIS 9.3.1 SP2 QIP Windows 2008 MrSID Patch Released

The ArcGIS 9.3.1 SP2 QIP (Desktop, Engine, Server) Windows 2008 MrSID Patch is now live at the Resource Center. The patch addresses these two issues:


  • When using MrSID raster data in the Windows 2008 operating system can cause the application to crash.

  • Removing JPEG 2000 raster format data from the ArcMap table of contents in Windows 7 can cause the application to crash.

For more details and to download the patch, please visit:


http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1790



Posted in Uncategorized | Tagged , , , , , , | Leave a comment

ArcGIS 10.0 SP2 Internet Tiled Layers Patch Released

The ArcGIS 10.0 Service Pack 2 (Desktop, Engine) Internet Tiled Layers Patch is now live at the Resource Center.

The patch addresses issues with ArcGIS Desktop and ArcGIS Engine crashing after accessing a tiled Internet service (Bing Maps or ArcGIS Onlnie Basemaps) when there is a response delay. For more details and to download the patch, please visit:


http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1782


 



 

Posted in Uncategorized | Tagged , , , | Leave a comment

ArcGIS 10.0 SP2 Geocoding General Maintenance Patch Released

The ArcGIS 10.0 Service Pack 2 (Desktop, Engine, Server) Geocoding general Maintenance Patch is now live at the Resource Center.

The patch addresses issues with locators in ArcGIS Desktop, Engine and Server that can cause the application to hang when an address contains specific characters. It also addresses an issue in ArcGIS Server, where the output spatial reference of a locator sticks and overwrites the default spatial reference of that locator.


For more details and to download the patch, please visit:


http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=66&MetaID=1774



Posted in Uncategorized | Tagged , , , , | Leave a comment

ArcGIS 10 SP2 (Desktop, Engine, Server) Page Layout Map Surround Patch Released

The ArcGIS 10.0 Service Pack 2 (Desktop, Engine, Server) Page Layout Map Surround Patch is now live at the Resource Center.

The patch addresses a crash in ArcMap when opening or savings some map documents in ArcGIS 10.0 SP2. Any map including a map surround that’s been saved to version 9.0/9.1 or 8.3 using “Save a Copy” can trigger the crash. Since there’s no way to know if a document was saved to a previous version, we recommend that all users install this patch.


For more details and to download the patch, please visit:


http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1767





Posted in Uncategorized | Tagged , , , , , | Leave a comment

ArcGIS 9.3.1 Service Pack 2 Desktop Layer Packaging Patch is now available


The ArcGIS 9.3.1 Service Pack 2 Desktop Layer Packaging Patch is now available for download from the ArcGIS Resource Center. The download URL is http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1714.


This patch addresses an issue that prevented users from being able to unpack/open ArcGIS 10 Service Pack 1 (SP1) layer packages (*.lpk files) in ArcGIS 9.3.1. This patch is required for ArcGIS 9.3.1 users who want to consume layer packages created in ArcGIS Desktop 10 SP1. Without this patch, if you try to open a layer package that was created with ArcGIS 10.0 SP1, the following message is returned:


“The version of this package is not supported. You must install a newer ArcGIS Filehandler to read this package.”


For more details about the issues addressed with this patch, see the following link: Issues Addressed with this Patch.


Esri apologizes for any inconvenience this may have caused you. If you have any issues installing the patch, please contact Esri Support Services.


- Chris F., User Advocacy Group – Esri Support Services



Posted in Uncategorized | Tagged , , , , , , | Leave a comment

New ArcGIS Known Issues page for Customers

esri logo

We recently rolled out a new link on the Esri Support homepage that takes users to a Known Issues page for ArcGIS 10.


Known Issues 


This new page is updated frequently by Esri staff to let users know about some of the top Known Issues or “Hot” issues that affect a large portion of the community. This is not meant to be an exhaustive list of all bugs in the software, you can use the existing search tools and search by NIM# or use keywords to find a specific issue. It’s meant to be for things that are deemed to be high priority that ArcGIS users may need to know about, and let you know when a patch is available to fix the issue.


 



Mike H., Program Manager
User Advocacy Group, Esri Support Services


Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan

Posted in Uncategorized | Tagged , , , , | 14 Comments

ArcGIS 10 Desktop File Menu Performance Patch is now available


The ArcGIS 10 Desktop File Menu Performance Patch is now available for download on resources.argis.com. The download URL is http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=66&MetaID=1678.


This patch addresses delays encountered when opening the ArcMap ‘File’ menu when connected to the Internet using some proxy servers. For more details about the issues addressed with this patch, see the following link: Issues Addressed with this Patch.


Esri apologizes for any inconvenience this may have caused you. If you have any issues installing the patch, please contact Esri Support Services.



Posted in Uncategorized | Tagged , , , , , , | Leave a comment

UPDATE: Patch available for ArcGIS 10 Geodatabase issue with synchronizing replicas

esri logo

Customers who plan to use ArcGIS 10 with geodatabase replication need to be aware of an issue that causes synchronization to fail. Full details are available in Knowledge base article 37896.


For updates on status, you can use bug number NIM058231 — Upgrading geodatabases with replicas to version 10 causes synchronization process to fail.


A mandatory software patch is available and should be applied to all ArcGIS 10 clients (ArcGIS Desktop, ArcGIS Engine, ArcGIS Server) and applied to upgrade the Enterprise (ArcSDE) geodatabase before synchronizing or creating replicas in the 10.0 geodatabase. The patch can be downloaded from the following link: http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=66&MetaID=1626.




Mike H., Program Manager
User Advocacy Group, Esri Support Services


Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan

Posted in Uncategorized | Tagged , , , , | 4 Comments