Tag Archives: ArcPad
Which version of ArcPad should I install?
In Support Services, as we answer various types of ArcPad calls throughout the day, we are often asked the magical question:
Which version of ArcPad should I install onto my desktop and mobile device?
Which is always followed up with:
Where can I get the latest version of ArcPad?
ArcPad 10.0.2 Beta out now
The ArcPad release cycle is changing. We now will have more frequent releases, meaning we can deliver useful features and enhancements to customers more often.
Those of you who went to the Esri Partner Conference and Developer Summit in Palm Springs will have seen some great improvements to ArcPad that are now ready for all of you to try out:
- Improved annotation and graphics layer support
- Customization of toolbars from within ArcPad
- Ability to create ArcPad Apps
Apply to download ArcPad 10.0.2 beta now!
ArcPad 10.0 Service Pack 1 Released
We are pleased to announce to our ArcPad customers that Service Pack 1 for the 10.0 release is now available for download at the Esri Customer Care website: http://customers.esri.com
If you have any questions or run into issues with the installation please contact Esri Technical Support at 1-888-377-4575, option 2, or visit the Support site. Users outside the United States should contact their local distributor for help.
UPDATE: 12/15/10
A version of ArcPad with SP1 included is available for download on the Esri Customer Care website under the “Software Downloads” section. Authorized contacts that are able to download ArcPad can also get this new version that has Service Pack 1 included.
Mike H., Program Manager
User Advocacy Group, Esri Support Services
Trimble Support for Esri ArcGIS Desktop 10 and ArcPad 10 Now Available
Version 2.30 of the Trimble® GPS Analyst™ extension for Esri ArcGIS Desktop software is now available. This update provides:
- Support for Esri ArcGIS 10 Desktop software
- Support for standard carrier measurement post-processing
- Support for new Trimble TerraSync software version 5.00 SSF/DDF format records
Version 3.14 of the Trimble GPScorrect™ extension for Esri ArcPad software is now available. This update provides:
- Support for Esri ArcPad 10 software
- Support for the Trimble GPS Pathfinder ProXRT Model-II receiver
For More Information
Further details on the GPS Analyst extension version 2.30 and GPScorrect extension version 3.14 support for Esri ArcGIS Desktop 10 and ArcPad 10 can be found at the following associated links:
Trimble GPS Analyst Extension v2.30 for ESRI ArcGIS 10 Desktop Software
http://www.trimble.com/gpsanalyst_ts.asp?Nav=Collection-72719
Trimble GPScorrect Extension v3.14 for ESRI ArcPad 10 Software
http://www.trimble.com/gpscorrect_ts.asp?Nav=Collection-7306
- Denise K., User Advocacy Group Tech Lead – Esri Support Services
Does the Trimble® GPScorrect™ extension for Esri ArcPad software (v3.13, 3.10, 3.02) work with ArcPad 10 release?
The current release of Trimble® GPScorrect™ does not work with ArcPad 10.
Trimble® is working on a new version of Trimble® GPScorrect™ for ArcPad 10 and a new version of Trimble® GPS Analyst™ for ArcGIS 10. Esri is working with Trimble to continue to support customers who post-process their GPS data using Esri and Trimble® applications.
Customers who have purchased ArcPad 10 with a Trimble® device and need to post-process their data with GPScorrect™ can download ArcPad 8.0. ArcPad 8.0 is supported with GPScorrect v2.42 and later.
Contact Esri’s Customer Service to obtain a valid ArcPad 8.0 registration code.
We apologize for any inconvenience this may have caused.
- Denise K., User Advocacy Group Tech Lead – Esri Support Services
Mobile Utilities and the People Who Love Them
Hello, my name is Denise, and I am the Mobile GIS Support Specialist in ESRI Support Services, working out of the East Coast – Charlotte office. Many of you contacting ESRI Support Services for help or information of a technical nature are already aware of the GoToAssist utility. The GoToAssist utility allows ESRI Support Analysts to provide what is commonly referred to as ‘desktop streaming’. We blogged on this topic back in April 2009 to help inform ESRI’s user community on how GoToAssist allows our support analysts to remotely and securely connect to our customers’ computers: allowing for faster, more accurate diagnosis of many kinds of problems – especially when the problem involves a map.
The GoToAssist application works great for those using desktop, laptop, and tablet PCs, but what about the popular and ever growing mobile device world? The current Mobile GIS technologies offered by ESRI are ArcPad, ArcGIS Mobile, and ArcLogistics Navigator. All three software applications run as WIN32 applications in addition to Windows Mobile applications. GoToAssist is ideal if the issue you are reporting is occurring on a desktop, laptop, or tablet PC; however, it is more common in the Mobile GIS world to get contacted by mobile users reporting the experienced behavior that is only occurring on the mobile device. This is where GoToAssist gets assistance from a utility called My Mobiler.
My Mobiler is a freeware application that provides ESRI Support Analysts the ability to view and/or control the processes performed on a connected mobile device from a desktop PC. Used in conjunction with GoToAssist, ESRI Support Analysts can troubleshoot and diagnose reported behaviors on a mobile device, visually confirm that mobile device users are performing the proper instructions in their work flow procedures, and assist in any user training of ESRI software mobile applications (ArcPad, ArcGIS Mobile, and ArcLogistics Navigator).
Disclaimer: My Mobiler is a free third-party utility. This application is not endorsed or supported by ESRI, nor can ESRI be held responsible for any damages resulting from inappropriate use of this application.
My Mobiler v1.25 – FREEWARE
- View a mobile screen on your desktop
- Control a mobile device by using desktop keyboard and mouse
- Copy/Cut/Paste text between mobile and desktop
- Capture mobile screen
- Drag and drop files to a mobile device
- Support ActiveSync / IP Connection
- Support Mobile Explorer (File Browse)
This application allows the viewing and control of a mobile device from a desktop PC.
Additional information for downloading, installing, and the use of My Mobiler can be found at the following link: http://mymobiler.com/.
- Denise K., Mobile GIS Support Specialist, ESRI Support Services
