Category Archives: SDK

The Stop, Drop and Roll of Esri Support

fire truck

As much as we would all like to avoid calling support for help with software issues, there are times that it is unavoidable. When you find yourself preparing to contact support, there are a few things that you can do … Continue reading

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Where is the ActiveX connector for ArcIMS 10.0?

As a support analyst, I speak with many people who are trying to upgrade to a new version of Esri software. As I work with people migrating from ArcIMS 9.2 to ArcIMS 9.3 or ArcIMS 10.0, I realized there is some confusion as to the status of the ActiveX connector.

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ArcIMS Geocoding: Quick Hints

 

Esri Support occasionally receives calls from customers that need help setting up geocoding in ArcIMS because it is different from geocoding in ArcGIS Desktop.

If you planning to geocode in ArcIMS, here are some things to know or consider that might save you a call to Esri Support.

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How to Increase the Token Timeout from 10 Days

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By default, anyone using services that take advantage of token based security will need to get and hardcode a new token every 10 days. Without an updated token, web applications using the secured services will not work and you will … Continue reading

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