Category Archives: Announcements

Critical information regarding Microsoft update and ArcGIS

A recent Microsoft update (deployed as KB 2732673, KB 2775511, or KB 2824408) may result in data corruption when using ArcGIS on a Windows 7 system and writing data to remote data storage on a Windows Vista, 7, 2008/2008 R2, or 2012 system. This data corruption appears as truncation of a write request and has shown up in file geodatabases and shapefiles.

Microsoft has acknowledged the problem, identified the affected component as RDBSS.sys, and provided further details.

How Microsoft Made These Updates Available

KB 2732673 and KB 2824408 are hotfixes to address specific issues. The KB 2775511 update is a cumulative update that is available exclusively at http://catalog.update.microsoft.com. Because it is available only through the Windows update catalog, the KB 2775511 update is not considered a security update by Microsoft and is not being deployed broadly.

For further information and updates, please see Esri Knowledge Base article 41119.

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Beta Opportunities!

The ArcGIS Beta Community is a one-stop shop for accessing Esri’s latest, non-released versions of products. As an early participant, you are one of the select few who get to influence future releases of our products and help us improve product quality.

The ArcGIS Beta Community is currently hosting several Beta programs that you can apply for and get insight into some of the really cool products that Esri is releasing over the next several months.

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Support Services at the Esri International Developer Summit: March 25 – 28, 2013

TSisland

The Esri Support Services team will be at the 2013 Esri International Developer Summit, and we will be offering appointments for your technical questions. Specialists in all areas of the software will be available to assist with your questions. Users … Continue reading

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Support Services at the Esri Federal GIS Conference: February 25-27, 2013

TSisland

The Esri Support Services team will be at the 2013 Esri Federal GIS Conference, and we will be offering appointments for your technical questions. Specialists in all areas of the software will be available to assist with your questions. Users attending … Continue reading

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ArcGIS 10.1 Service Pack 1 (Language Packs) Released

Esri is pleased to announce that ArcGIS 10.1 Service Pack 1 is now available for download in the following languages:

Please download this service pack at your earliest convenience to take advantage of maintenance fixes, performance improvements, software enhancements, and translation updates; all of which will improve the quality of your ArcGIS system.

Note: For non-English service packs, there is no need to download and install both English and a language-specific service pack.

For details on what’s included, please see the list of issues that are addressed in ArcGIS 10.1 SP1.

ArcGIS for Desktop Advanced, Standard, Basic and ArcReader
ArcGIS for Server*
ArcGIS Engine

*The ArcGIS for Server service pack downloads are available on the Customer Care Site for customers who are current on software maintenance. To obtain the ArcGIS for Server Service Pack downloads, please follow the same process your organization uses to obtain Esri software.
 
 

Mike H.

Program Manager – User Advocacy Group

Esri Support Services


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GeoMentoring – Support Services goes to CC Griffin Middle School for GIS Day

Students were given GPS devices to help in a geocaching activity outside on school grounds. This was a fun way to incorporate GIS into an activity they could participate in. Later their tracks were uploaded and added to a map document for symbolization using ArcGIS Desktop.

The Esri Support Services department piloted its own GeoMentoring program in 2009 to help increase geographic awareness and geoliteracy, and has been participating each year in local schools. The eighth grade science classes at a middle school in Concord, North … Continue reading

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Your Enhancements in Action: Create Mobile Web Apps Using JavaScript API

createmobilewebapps

ArcGIS Idea: Using the ArcGIS Server JavaScript API, I want to be able to create mobile web apps that work on mobile browsers (Android, iPhone) One of the great benefits of the ArcGIS Ideas site is that everyone in the … Continue reading

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ArcGIS for the Windows Store now available for Windows 8

arcgisforthwindowsstore

Great news! Esri has launched a native application in the new Windows Store available on devices running Windows 8 or Windows RT.  The product name is ArcGIS for the Windows Store.  The application provides a preview of features available to … Continue reading

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Windows 8 / Windows Server 2012 supported at ArcGIS 10.1 SP1

Windows 8 and Windows 2012 Server are now officially supported starting at ArcGIS 10.1 SP1.  More details are available on the ArcGIS Resource Center Blog.

The Esri software system requirements pages have been updated to reflect this.

Download ArcGIS 10.1 SP1 at your earliest convenience.

Jessica G. – Online Support Resources


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ArcGIS 10.1 Service Pack 1 (SP1) Released

We are pleased to announce that ArcGIS 10.1 Service Pack 1 (English only) is now available to download. This service pack provides maintenance fixes, performance improvements, software enhancements, and translation updates; all of which will improve the quality of your ArcGIS system. We recommend that you download and install this service pack at your earliest convenience.

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