We at Esri have been hard at work for many months to prepare for the ArcGIS 10 release. Today, the day is finally here when we can announce that ArcGIS 10 has been officially released.
For the first time, ArcGIS will be available as a download, which reduces the packaging waste and any delay due to production and shipping. It’s part of Esri’s effort to be a Greener company, and we hope that many of you will participate in this effort by downloading the software. For those that still require a physical disk, there is a way to request to receive backup media on DVD, but it will take a few more weeks (details for this are in the e-mail you will receive from Customer Service).
In the United States, maintenance contacts will receive information by e-mail on how they can download and authorize ArcGIS 10 for their organization. They may also contact Esri Customer Service for questions about their order at 1-888-377-4575 option 5; outside the United States, customers should contact their local Esri Distributor.
Esri Technical Support has been supporting the ArcGIS 10 Beta/Pre-Release for the last 8 months and is ready to take your calls or technical questions related to the 10 Release. If you run into an issue with the download, installation or use of the product, we are here to help. Please contact us at 1-888-377-4575 option 2 or submit a request via the online form. Outside the United States, customers should contact their local Esri Distributor.
For more information on ArcGIS 10, see http://www.esri.com/arcgis10.
Press Release: ArcGIS 10 Transforms the Way People Use GIS.
Mike H., Program Manager
User Advocacy Group, Esri Support Services
ok, so how do people not on maintenance purchase? under Products it is still version 9…
Please contact Esri Customer Service or your specific account representative.
where is the download link? I got the email at the office, but am out for several days so I figured I would go ahead and download it to make the DVD from the ISO, but CANT FIND THE LINK! Ive already linked the account…
June 30, ESRI customer service told me the website for downloading was unavailable, they were working on it, and they hoped to have it up & running soon. I have been unable to get an update on the download status today…
The software download links are available at http://customers.esri.com.
Please refer to the blog post entitled “ArcGIS 10 Availability” for some updated information on the Web site and the ArcGIS 10 download.
I solved the download problem: I hadn’t “linked” the global account properly, using the “token” in the email from ESRI. Now the “Software Download” button appears on the home page for http://customers.esri.com
i have arc gis 9.3 how can i update to 10
I didn’t receive a token from esri ! what shall I do ? request a token ? I did it! although I have a customer account…
Please contact Esri Customer Service at 888-377-4575. They will be able to assist you.