The Heartbleed Bug – What does it mean for you?


As you may or may not be aware, a recent security vulnerability was unveiled for servers using the OpenSSL cryptographic library that affects many different products and software worldwide. This vulnerability has been codenamed ‘The Heartbleed Bug’, and potentially allows attackers to read … Continue reading

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The Evolution of Query Layers


Query layers were first introduced at the 10.0 release primarily to allow ArcMap to integrate data from databases that do not contain the system geodatabase repository tables. Think of query layers as a method for accessing database objects that are not … Continue reading

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Push Your Geotrigger Service Questions to Support


We are pleased to announce support for Esri’s new Geotrigger Service and have a great team ready to help developers push out useful information to people based on their locations. With more ease than ever, messages can be pushed out to mobile devices … Continue reading

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Seven easy ways to start learning Python and ArcPy

I have some great news: you don’t have to be a programmer to write code! Thanks to languages like Python, coding is now available to the masses, and the GIS world is one of its newest audiences. The ArcPy site package provides access to the geoprocessing tools found in ArcGIS for Desktop. Using it can be a challenge if you are unfamiliar with Python, but with some basic knowledge, you can start using it to make your ArcGIS work flows faster and easier.

This post is broken up into sections based on different learning styles. You can choose to read, watch, or code your way into the world of Python, and each section will empower you with the knowledge for getting started with ArcPy. Here are some recommended resources I’ve used for teaching myself Python and ArcPy.

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Oracle geodatabase issue for ArcGIS 10.2.1

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If you are a customer with an Oracle geodatabase and are planning to upgrade your enterprise geodatabase to ArcGIS 10.2.1, please read the following technical article before you upgrade, as some issues exist that directly impact the upgrading process. If you have any further … Continue reading

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On March 13th, Esri introduced a restructured menu bar to help make navigation of the website easier, and to help customers find fast solutions to their questions. The screenshots below show the menu bar changes. The new menu bar has four top level links – Services, Support and … Continue reading

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Should I register my enterprise geodatabase with ArcGIS for Server as managed?

Registering data folders and databases with ArcGIS for Server is a new functionality in version 10.1. The purpose of registering data is to ensure your data is accessible to ArcGIS for Server or if it must be copied to the Server. When registering an enterprise database, we have the option of registering it as ArcGIS Server’s Managed Database.

If you want to copy the data over from its primary location, and your service type (a feature or web feature (WFS) service) needs an enterprise geodatabase, you will need to register an enterprise geodatabase as managed.

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Top 10 Tips for Troubleshooting Model Builder

Using Model Builder? Looking for some quick troubleshooting tips? Try these in the order they’re listed below. You can use these to document the steps you take, and if a tech support call becomes necessary, you’ll have a better understanding of what may or may not be causing the problem.

1. Isolate the Geoprocessing tool you believe to be causing the error.

  • Run the stand-alone tool outside the model. Does it work with the same inputs and outputs?

2. Isolate a section of the model that is causing the error.

  • Create a new model and rebuild the troublesome section to determine if isolating a string of processes helps clarify the issue being faced. Continue reading
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New Calendar-based Support Life Cycle for Esri Software


On March 1st, we introduced a significant improvement to our Product Life Cycle Support Policy to help our customers better plan for Esri software release implementation in their organizations.  For many of our products, we changed from a version-based product … Continue reading

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Announcement regarding supportability of Windows 8.1, Vista, and XP


With the release of ArcGIS 10.2.1 and its related products, and in response to Microsoft’s plan to end support for Windows XP in April 2014, the 10.2.1 release of ArcGIS for Desktop, ArcGIS for Server, ArcGIS Engine, ArcGIS Reader, and Runtime … Continue reading

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