Is Windows 10 certified with ArcGIS Products?

No, Windows 10 is not yet certified with ArcGIS products.

The ease in which Windows 10 can be installed is creating inquiries about certification with Esri products. Esri is conducting compatibility testing to ensure Windows 10 can be used with all ArcGIS products. Until Esri products are certified with Windows 10, ArcGIS users who upgrade to Windows 10 may experience unexpected behavior. Continue reading

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Release of the Mid-Year 2015 Update to the Deprecated Features for ArcGIS

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This blog post provides updated information regarding deprecated features of ArcGIS 10.3.1 and the upcoming ArcGIS 10.4 release. ArcGIS 10.3.1 was released in May 2015.

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My Experience with ArcGIS for Desktop Licensing

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Coming to Esri (and to California) for the first time four months ago as a very hopeful intern, I was excited at the prospect of completing a project that would have a meaningful impact on those who use ArcGIS for Desktop products. … Continue reading

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Supporting the First Esri Intern Hackathon

On the weekend of August 1st, the Esri summer interns came together to participate in a hackathon hosted in the Esri café. The weekend was designed to encourage innovation through the rapid creation of applications; the event was extremely successful. One of most interesting aspects of the hackathon was watching the diversity within each team harmonize to improve the overall quality of the final products. Each team included at least one developer to write the code and several other members from Marketing, Support Services, Professional Services, and other Esri departments to help with creative design, the use of GIS, and the delivery of the final presentation. Continue reading

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Women in Esri Support

In 2014, Dr. Linda Loubert from Morgan State University put together a crowd-sourced Story Map of women in GIS to celebrate Women’s History Month and to highlight the number of women working in GIS professions. The Story Map, “Women in GIS: Helping Map a Better World,” has over 50,000 views and contains thousands of data points representing women across the globe who work with GIS in various sectors. Continue reading

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Support Services at the Esri User Conference: July 21-23, 2015

Esri Support Services is going to be at the 2015 Esri International User Conference in San Diego (July 20 – 24), where we will be offering appointments to answer any of your technical questions. Specialists in all areas of Esri software will be available to assist you. Users attending the conference can set up a time slot for a specific technology area that they would like to discuss, as well as register to attend any of the Technical Support presentations available. Appointments are not required, so feel free to stop by in between sessions or during lunch.

Visit the Support Appointments website to set up an appointment with a specialist, or register to attend one of our sessions.

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Configure Your GeoEvent 10.3 Connector to Use a Secure GeoRSS Feed

GeoRSS is a standard way of tagging an RSS feed so that applications can use embedded location information in each post. Using the GeoEvent Extension for ArcGIS Server, you can monitor a GeoRSS feed in real time and use it to update the applications and common operational pictures used by your colleagues. Should you encounter a secured GeoRSS feed that you would like to use, there is no standard connector that allows you to pass credentials. However, it is possible to configure a connector (without programming) that will allow you to access a GeoRSS service secured with basic HTTP authentication.

Secure feeds may be input from an Automatic Vehicle Location (AVL) system, tracking company assets, or any secure GeoRSS service provided by a third party that you wish to consume and track with the analytic and processing capabilities of the GeoEvent Extension for ArcGIS Server 10.3. Continue reading

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The Secret Way to Create an Empty Feature Service to Use with ArcGIS Online

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Have you ever wanted to create an empty feature service to use in ArcGIS Online, and found yourself stuck with no easy way to get this done? If you’re asking why in the world anybody would want to do this, … Continue reading

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Esri Support Website Design Survey

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Esri is currently in the process of redesigning support.esri.com, and we are looking for some design feedback from the user community. Please take a few moments to complete the Support Design Survey to help us improve your online support experience. Click here … Continue reading

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Exporting Textured CityEngine Models

CityEngine is a great way to create entire cities of textured, 3D building models without designing every building. These models can be used in 3D scenes, animations, and game platforms. However, when exporting models made in CityEngine to third-party software, there are a number of considerations. This blog post reviews settings options in the Export wizard to help you render CityEngine models in third-party software.

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