Next Gen BAO Mobile App for iOS (iPad and iPhone) Released!

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If you are a Business Analyst Online (BAO) user, then you are familiar with all the great information you can find about a place. You can generate reports for your specific areas of interest based on thousands of data variables ranging … Continue reading

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Final Release and Support Plan for the ArcGIS APIs / Viewers for Flex and Silverlight

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The next release of each ArcGIS API and Viewer (for Flex and Silverlight) will be significant in that they are the last planned releases of two once-popular technologies. While technical support will be available for both APIs and viewers through June … Continue reading

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Critical Information Regarding Oracle Update and ArcGIS

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Please be aware that if the recent Oracle Critical Patch Update (CPU) released on October 14th, 2014 is installed on your Oracle database, connecting to the Oracle database will crash ArcGIS. This issue only affects you if you use Oracle. … Continue reading

Posted in Announcements, ArcGIS for Desktop, ArcGIS for Server, ArcSDE, Geodatabase, High Priority, Support.Esri.com | Tagged , , , , , , , , | 2 Comments

JavaScript Events – Advocating for On Style Event Programming

Have you ever created a web application with the ArcGIS API for JavaScript? You may have noticed there are a variety of approaches to event-driven programming: the newer On Style events, the legacy Connect Style events, and events that are plugged directly into the body of an HTML page. Unless you are faced with adopting a legacy application that mixes patterns, it is a good idea to implement one event programming style: On Style.

The On Style events follow the Dojo framework’s most recent programming pattern, which I recommend to anyone using JavaScript API version 3.6 or higher. Here is a handy place to read more about working with events in the JavaScript API.

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Getting to Know Esri Support: Scott H.

ScottHarris

Bringing you another member of our support staff! Our Marketing team talked to Desktop analyst Scott Harris about his love for his job and the work he does daily in solving problems and finding solutions. Tell me about yourself. What is your background? … Continue reading

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PerfQAnalyzer: Build164 Available for Download

The Performance Engineering team at Esri is excited to release a new build of PerfQAnalyzer (PQA). This build exposes the Workspace and FeatureClass within the Edit script command assembly, giving users more flexibility in extending and customizing script commands. Please refer to the ReadMe.txt located within the default installation folder for further information. Additional logging is also included in this build, which includes the “Rendering Start Time” as well as a new time stamps option. This option is available within the Log tab and will incrementally place a timestamp in the log for each rendering operation. This enhancement was originally submitted by a user as a request to assist in correlating time stamps from Windows Performance Monitor. Continue reading

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Announcing New ArcGIS Pro Licensing at Beta 5

Participating in the ArcGIS Pro Beta program is just as easy at Beta 5 as in previous beta releases. However, there are a few things users and their ArcGIS Online administrators need to know heading into this release. Continue reading

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Changes to Engaging with Esri Support

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Over this coming holiday weekend, Support Services is migrating to a new customer relationship management application. To support this effort, we will be closing for the day at 3:00 PM PST on Friday, August 29th, and will resume normal business … Continue reading

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My First Esri UC Experience

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I wrote this piece while sitting in the employee center at the Esri International User Conference an hour before the bus left to take me home to Redlands, California. I decided that it would be good to document my experience … Continue reading

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Errors, Errors and more Errors

In my line of work, I must have at least a working knowledge of each database management system (DBMS) supported by Esri. Other vendors require near-perfect database administrator (DBA) expertise. This means I am constantly looking at error messages.

Some I have memorized, but there is no way I will ever be able retain all of them in my memory. So, here are some resources I use for looking up the meaning of those vague return codes. What are yours?

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