Ladies and gentlemen, the doctor is in! At Esri’s 2013 Asia-Pacific User Conference (APUC) in Singapore, users and customers came in with questions – and left with solutions.
The regional user conference, which took place from November 12-14 at the Suntec Singapore International Convention and Exhibition Centre, marked the first time that Support Services provided live technical support at a regional user conference. The Doctor’s Office is a regular service run at the International User Conference in San Diego, and through collaborative efforts between Esri South Asia and Esri, the office made its regional debut in Singapore. Continue reading
With the release of 10.2 and plans to deprecate the ArcSDE command line tools, you may be wondering how current tasks that use these tools can be completed elsewhere. I wanted to share some workflows that have alternate user interface … Continue reading
Esri provides code samples and scripts for our users. These code samples and scripts can be used as templates; they can be used to develop customized apps; they can enhance your current GIS implementation, and much more! These code samples and scripts are currently uploaded and stored in many different places online such as ArcGIS Resources, ArcGIS Online Gallery, support.esri.com, and GitHub.
With the growing need for organizations to distribute their data in remote locations geodatabase replication can help to manage the changes made between geodatabases in different locations. When working with distributed and remote geodatabases it is often asked, “What is the best method to create and setup replicas?”
“When do I use the Define Projection tool and the Project tool?,” we hear you ask. Well, this blog post should be able to answer your question!
Tuning your RDBMS is an important aspect of maintaining your enterprise geodatabase. Two tasks found in all Esri-supported RDBMS are updating DBMS statistics and rebuilding indexes. If you are loading data in bulk or running query-intensive DML operations with SQL, these tasks need to be done more often. Fortunately for us, these tasks are relatively straightforward to accomplish.
Esri is pleased to announce the release of ArcGIS 10.2. It is now available for download on the Esri Customer Care Portal for all customers current on maintenance. The ArcGIS 10.2 setup package is designed to detect and upgrade an existing installation of the … Continue reading
Since ArcGIS for Server 10.1 was released, the ArcPy library has been accessible through a 64-bit platform. In addition, the 64-bit Background Geoprocessing patch was released at 10.1 Service Pack 1, which allows ArcGIS for Desktop users to utilize geoprocessing in 64-bit. This means that if you have ArcGIS for Desktop and either ArcGIS for Server or the Background 64-bit Geoprocessing Patch installed, you have two different installs of Python 2.7.
An interview with Desktop ArcPad and ArcGIS Mobile analyst, Juan L. Bringing you another member of our support staff, I interviewed Juan who is a support analyst in the Charlotte, NC office. I talked to Juan about his love for … Continue reading