Category Archives: Students and Recent Grads
By Guest Blogger Christian, 2012 Intern
During my first year in graduate school at Indiana University of Pennsylvania, I was looking for a challenging summer internship in GIS. As someone who had been using Esri products throughout my academic career, I applied to the Esri Summer Internship program. A few months later I had a series of interviews and then was given the opportunity to participate in the internship program.
I joined Technical Support on the desktop team, which supports many different aspects of the ArcGIS for Desktop and ArcGIS for Mobile technologies. Every day I was able to learn something new and challenging. I specifically focused on key technologies that I was interested in. By the end of the summer, I had created workflows and even custom, script-based tools to help customers build their understanding of Esri technologies. I couldn’t have learned as much as I did without the help of other people on the team that had made it a priority to help me grow during my time as an intern.
We recently had the opportunity to participate in a Live Q&A session on Dice.com, as part of its TechTalk community. Our panel of experts included Rex Hansen, Lead Product Engineer, Microsoft Platforms; Will Crick, Lead Product Engineer, Applications Group; and Jason Otero, Staffing Manager. They shared a wealth of information about web and mobile development at Esri, the skills we look for in team members, what makes Esri different, and more. Following are the session highlights.
By Diana Colgrove, Summer 2012 Intern
During my two years as a graduate student at the University of California, Riverside, the “buzz” about Esri was constant. Coming from a background consisting solely of business and marketing, I didn’t know much about geography other than the fact that Esri was transforming the way GIS could be used. At first I thought to myself, “Esri must seek brilliant geographers, developers, and technology experts to enable their vision to become a reality.” Then I was given the opportunity to participate in its summer internship program upon graduating with my MBA in Marketing, and I have since learned that this statement is true, but there is also much more to Esri’s success.
I entered the program as an intern on the Marketing Analytics team within Marketing Operations. My summer project focused on establishing a reporting format for data gathered through market research. While my project was business-focused, it required having an understanding of Esri’s product offerings and their capabilities in order to conduct appropriate analysis. During my first week, I encountered a plethora of information about spatial analysis, ArcGIS, and something called a shapefile, among other things. Just as I was feeling completely overwhelmed, I realized there was an abundance of resources available to me as an Esri intern that enabled my summer to be a success.
By Guest Blogger Amelia, 2012 Student Assistant
“What am I going to do next summer?” Last winter break, I pondered the question. I had just graduated from Louisiana State University with a bachelor’s degree in geography and was gearing up to start my first semester of graduate school in the spring. While I have a research assistantship at the Louisiana Geographic Information Center, I wanted to spend part of my summer gaining exposure as an intern. I looked into a summer internship at Esri, but didn’t want to be away from my assistantship for the entire summer. The User Conference Student Assistantship program appeared to be the perfect fit. It would allow me to obtain a first-hand account of Esri’s company culture and to gain valuable exposure in only one week.
By Guest Blogger Zack, Support Services Intern
As my internship nears its completion, I find it hard to believe that 12 weeks have passed so quickly. Like any summer, it seems over too soon. But the sense of accomplishment as I look back on my time here is palpable and something I’m grateful, and honored, to have experienced. The convergence of human knowledge and technological resources at the Redlands campus produces a work environment unlike any other, and it’s easy to see why it is the center of the GIS universe.
As the saying goes, “Time flies when you’re having fun!” It’s hard to believe that our first group of summer interns departed last week. Before their time at Esri ends, each intern has the opportunity to give a short presentation to their peers and mentors on what they’ve worked on over the summer. Here are highlights from two recent presentations.
Sara, who will graduate next spring from the University of South Carolina with a master’s in geography, worked on the Technical Advisory Team in Professional Services. The projects she was involved in included creating demos for ArcGIS Boot Camp for a client using their own data, assisting with demos for an Esri user group meeting in Peru, working on an iPad app, and creating a SharePoint site that will be used by all Esri tech advisors in Redlands as well as our regional offices. Sara most enjoyed her interaction with clients from the different industries in which Esri software is used.
Chris, interning for a third year at Esri, is working in Defense Services in Professional Services. He will graduate next spring from Slippery Rock University in Pennsylvania with a bachelor’s in computer science. The two main projects Chris was involved in were an Android Augmented Reality Framework demo and Flex demos, some of which were shown at the recent Esri User Conference in San Diego. He said appreciated the hands-on experience he gained working with Esri technology.
Stacey, who graduated in May from the University of Miami with a master’s in geography and regional studies, interned as an Educational Specialist on the Content Team in Educational Services. She was heavily involved in creating a new online training course, available later this month, entitled Authoring Web Maps Using ArcGIS Online. Stacey enjoyed working with people who have expertise in both GIS and education.
Deepak is also an intern on the Technical Advisory Team in Professional Services and comes to Esri with seven years of work experience in various multinational companies. He will graduate this December with an MBA from the University of Arizona. Deepak’s internship focused on managing large technology projects and developing technology strategies for clients. Read more.Gonzalo, who graduated this year with a master’s in environmental and water resources engineering from the University of Texas, Austin, interned in the Mapping Center. His main project was working on the World Hydro Basemap, which used ArcHydro. Gonzalo said he enjoyed developing something useful for the natural resources sciences but also cool that he could show to his friends and family.
Mike spent his summer interning in the Technical Marketing Department on the solutions team. He will be returning to Virginia Tech this fall to pursue a master’s in geography. His projects included developing a major disaster management map for utility companies, a spatial statistics crash analysis map that identified areas with higher than expected traffic accidents, and an alternative fuel stations map for ArcGIS Online. Mike said that his internship helped him see GIS in a different way and liked learning about how it is applied to other solutions.
Andrew, who is obtaining his PhD in geography from the University of Southern Mississippi, worked in Product Development on the Mapping Team. His internship started with preparing and printing wall maps to be displayed at the User Conference, and then he recreated them as web maps and web map applications on ArcGIS Online. This project required the manipulation of complex symbology of each layer before publishing. Andrew said the internship definitely taught him how important it is to pay attention to details.
As always, it’s been great having interns with us this summer, and we wish them all the best as their either return to school this fall or start their new career, whether it’s at Esri or some other great organization.
By Guest Bloggers Sara, Professional Services; Melanie, Support Services; Stacey, Education Content; and Kristen, Marketing/Industry Solutions
No matter how great the area, the job, or the people, new experiences can be hard to grapple with—especially when you move to a new location. Having a strong support system during these transitions is really important, and that’s what we got from each other.
As far as summer jobs go, the four of us know that we hit the internship jackpot this year. To say that we have been lucky to have the chance to spend a summer in Southern California with intern duties that go far beyond the stereotypical coffee retrieval would be selling our experiences short. Here at Esri, we have not only had the chance to put our educational and career experiences to work in roles that resemble full-time employees, but we have also had the opportunity to form strong friendships.
Every year, Esri attracts a wide variety of students from all over the country to participate in its summer internship program. Although most interns share a common love of all things geography, the scope of student backgrounds is vast. In mid-May, the four of us came together to begin our 12 weeks as interns and found that we all had much more in common than our resumés may have initially suggested:
- Sara from North Royalton, Ohio, is a geography master’s student at the University of South Carolina.
- Melanie from Phoenix, Arizona, is a recent graduate of the University of Arizona with a bachelor’s in geography/GIS.
- Stacey, from Fonthill, Ontario, is a recent graduate from the University of Miami with a master’s in geography and will begin a Ph.D. in social studies education at the University of Georgia this fall.
- Kristen from Stow, Ohio, is a rising senior and marketing major at Boston College.
By Guest Blogger Owen, Solution Engineer Intern
I can describe Esri training as worthwhile—I came into the courses knowing very little about the subjects and left with good understanding. I felt confident enough to deploy what I learned in various projects throughout the summer because I had gained valuable hands-on experience.
By Guest Blogger Deepak, Professional Services
I am working as a summer intern in Professional Services at Esri’s headquarters in Redlands, CA. I have seven years of work experience in various multinational companies and I am currently pursuing an MBA from the University of Arizona. My goals for this internship were to get real-time experience in managing large technology projects and developing technology strategies for clients.
I am working primarily with the Technical Advisor Team which supports Esri Extended Support Programs such as the Enterprise and Business Partner Advantage Programs. As a technical advisor, you have to understand clients’ business needs and develop a technology strategy that aligns to these needs. This summer I have been attending technical planning sessions and client calls, as well as helping the team with developing high-level work plans for these clients.
By Guest Blogger Brian, Support Services
I’m spending the summer as a Desktop Support Services Intern in the beautiful city of Charlotte, North Carolina, where Esri’s Eastern Support Unit is located. I am currently in between my first and second year of graduate school at Appalachian State University where I am continuing my studies in GIS and Renewable Energy site location. I received a B.S. degree in geography with a concentration in GIS from UNC Charlotte.
Staff from Esri’s Charlotte office consistently visit universities around the state, including Appalachian State, UNC Charlotte, and UNC Chapel Hill. During these visits, I had the great opportunity of meeting a number of support analysts and felt that Esri had a lot to offer, not only technically but the people seemed so happy and grateful for their job. Knowing that Esri is such a leader in geospatial technologies, it has always been my goal to land an internship or job here.
Being in a Technical Call Center was a little disconcerting at first, as I have always had the perception that support centers are just places where people read off scripts and provide basic troubleshooting steps to clients. “Turn off your modem, wait 30 seconds, plug it back in. What lights are being displayed?” This is not what Esri support is like in the least. We interact with our customers almost as though we are mini-consultants. We work through their problems with them and help them achieve their end goal. Every problem is different, and it is necessary to be fluent in all aspects of the technology because you never know what kind of call you are going to receive next. This has opened my mind to the power and potential held within ArcGIS.