Category Archives: Regional Office Careers
Tune in to our free webinar to see how the story begins.
Looking for a job in sales where you will empower your customers to be their best? Esri has immediate needs for account executives, account managers, solution engineers, and sales support staff to work with customers in the commercial sector across the US.
Our staff will be as close as your computer next week at two virtual events. This will be a great opportunity to let your talents shine and make that important first impression!
If you’re in the DC metro area and are considering a career move, check out these events where you can meet our staff to learn about current openings and what it’s like to be part of the Esri team.
Are you a skilled sales professional who also has experience selling to government agencies? We’re seeking individuals who can communicate the value of training to Esri customers. In this role, you’ll proactively seek out training opportunities by consulting with state and local government agencies to understand their needs and leverage your networking skills to expand customer contacts.
Sandra, the recruiter for this position, says, “The ideal candidate will be energetic and enthusiastic with a passion for helping our customers be successful with Esri technology, someone who takes a consultative sales approach to growing a business and meeting customers’ training needs.”
By Guest Blogger Owen, Solution Engineer Intern
I can describe Esri training as worthwhile—I came into the courses knowing very little about the subjects and left with good understanding. I felt confident enough to deploy what I learned in various projects throughout the summer because I had gained valuable hands-on experience.
By Guest Blogger Brian, Support Services
I’m spending the summer as a Desktop Support Services Intern in the beautiful city of Charlotte, North Carolina, where Esri’s Eastern Support Unit is located. I am currently in between my first and second year of graduate school at Appalachian State University where I am continuing my studies in GIS and Renewable Energy site location. I received a B.S. degree in geography with a concentration in GIS from UNC Charlotte.
Staff from Esri’s Charlotte office consistently visit universities around the state, including Appalachian State, UNC Charlotte, and UNC Chapel Hill. During these visits, I had the great opportunity of meeting a number of support analysts and felt that Esri had a lot to offer, not only technically but the people seemed so happy and grateful for their job. Knowing that Esri is such a leader in geospatial technologies, it has always been my goal to land an internship or job here.
Being in a Technical Call Center was a little disconcerting at first, as I have always had the perception that support centers are just places where people read off scripts and provide basic troubleshooting steps to clients. “Turn off your modem, wait 30 seconds, plug it back in. What lights are being displayed?” This is not what Esri support is like in the least. We interact with our customers almost as though we are mini-consultants. We work through their problems with them and help them achieve their end goal. Every problem is different, and it is necessary to be fluent in all aspects of the technology because you never know what kind of call you are going to receive next. This has opened my mind to the power and potential held within ArcGIS.
By Guest Blogger Owen, Solution Engineer Intern
My studies of geography at the University of Colorado gave me an introduction to GIS and Esri. This brief experience sparked great curiosity of GIS—the problems the technology can solve and the positive impacts it can have on people—so I eagerly applied to be a summer intern at Esri. When I first heard the news I was going to work at the Denver regional office as a solution engineer intern, I was ecstatic. With two months of school left, I began researching Esri and the many industries the ArcGIS system is used in, and I was amazed. I let my mind wander through all of the possible projects I could take part in.
The moment I walked in the door I could feel the energy and enthusiasm that every employee has for Esri and GIS technology. When I met the team of solution engineers, a creative GIS tech-savvy bunch, I knew immediately that it was a great fit. I thought to myself, “This is going to be great, coming here every day this summer and working on all things GIS!” The work environment is friendly and team oriented. I have had the opportunity to learn from and work with many teams in the office, encouraging me to expand my knowledge of Esri and GIS.
If you follow @EsriCareers on Twitter, you’ve probably seen tweets about #EsriJobChat. Hopefully, you’ve tuned in to a session and got some good information, maybe even asked a question.
#EsriJobChat can be a valuable resource if you
- are actively seeking a new career opportunity—whether it’s GIS related or not!
- are a “passive” job seeker, just wondering what else is out there
- need some interview or resumé tips
- have specific questions about careers at Esri
- want to know more about what it’s like to work at Esri
- wonder what general skills we look for in a particular area
- are interested in summer programs for students
Energetic. Resourceful. Great communicator. We’re looking for individuals with these skills and more to join our Training Sales team and be a part of group of employees dedicated to being innovative and creative in their approach to selling Esri training.
“This is an opportunity to help Esri customers develop an action plan to help them achieve their goals of becoming a geocentric organization,” says Sandra, the recruiter for the position. “They won’t be selling customers a training course, but rather a strategic solution to benefit their entire workforce and help them successfully implement and use ArcGIS.”
Help promote Esri solutions to commercial accounts throughout the US
Retail. Real Estate. Financial Services. Fortune 500. If you have experience in any of these markets and related technology skills, consider joining Esri’s Presales and Solution Engineering team. These individuals work with members of the sales team to help clients discover which GIS solutions will best meet their business needs. Solution engineers also support customers with product expertise and develop and present demos for use at trade shows and sales presentations.
“It’s important for prospective candidates to understand they are an integral part of the sales process ‘team of two’,” says Johanna, one of the recruiters for Esri’s sales division. “We’re looking for individuals who clearly understand how Fortune 500 decision makers operate. The ideal candidates will have previous experience supporting Fortune 500 companies and experience with enterprise business systems. A GIS background is not required, but definitely a bonus.”
There are multiple openings and the selected individuals can work from various Esri locations.
An Inside Perspective
Indria, a solution engineer based in Esri’s Charlotte office, says, “It is amazing to see how my GIS technical skills and knowledge can play a major role in helping leading commercial companies grow their business.” She continues, “Working as a solution engineer affords me the opportunity to demonstrate Esri’s technology and to serve in a technical advisory role. It is very rewarding to see how companies are implementing Esri’s products to become more efficient in their business processes.”
Have a question for Johanna or another member of our recruiting team? E-mail us at firstname.lastname@example.org.