Tag Archives: Elections
Color in your pop-ups can add more meaning and make your pop-ups more appealing. An example that we recently ran into is from the Press-Enterprise blog. An embedded map shows election results, and from the pop-up you can easily see … Continue reading
Esri is committed to developing a community of partners that are actively implementing and extending ArcGIS for Local Government. To do so, Esri created an ArcGIS for Local Government Partner Specialty, within the Esri Partner Network, to make collaboration with partners repeatable and successful. The specialty is designed for partners focused on the local government marketplace that want to work more closely with Esri on the development and deployment of ArcGIS for Local Government.
Partners in the ArcGIS for Local Government Partner Specialty provide one or both of the following:
- Complementary applications that are based on the ArcGIS for Local Government solution
- ArcGIS for Local Government implementation services
Recently, several Esri partners have applied to be part of the Partner Specialty, and we are pleased to announce that we now have a growing network of partners that can assist Esri users to install, configure, and extend ArcGIS for Local Government. In the coming days, you’ll see these approved partners highlighted on the new ArcGIS for Local Government resource center.
As the year winds down, we wanted to take a minute to thank everyone for the participation and feedback this year. It’s been really exciting to see the user community embrace the maps and apps on the ArcGIS for Local Government resource center and provide feedback that will ultimately make these ArcGIS maps and apps better for everyone using them. The team really enjoys the ongoing dialog with our local government users and looks forward to working with each and every one of you in the near future.
In 2012, we’re excited to incorporate the functionality emerging in ArcGIS 10.1 and ArcGIS Online, along with what we learned in 2011 from you, into the ArcGIS for Local Government solution. And we’ve got some plans we’d like to share with you for 2012 that we hope will make your adoption and use of ArcGIS simpler and more successful.
by Brenda Wolfe
A new video is available on the Resource Center illustrating how Community Analyst can be used to gauge the level of citizen engagement in the political process within any community. For those of you who have followed the political scandal in the City of Bell, California, this video shows you the vulnerability of that community using maps. It also provides some ideas for possibly increasing citizen engagement.
When the ArcGIS for Local Government program began nearly three years ago with a set of maps and apps for water utilities, the user base was relatively small and the processes for receiving technical assistance with the maps and apps were still being formulated. Users with questions regarding the maps and apps typically contacted members of the local government, water utilities, land records or public safety teams themselves, either directly or through the email alias. Team members did their best to address questions from users but with more than 50 maps and apps on the Resource Center today, and almost 50,000 downloads to date, it is difficult to meet everyone’s needs.
Today, ArcGIS for Local Government requires a support solution that can keep pace with our growing user community and deliver the assistance they need. That solution is Esri Support.
Starting today, Esri Support should be the first place ArcGIS for Local Government users in the U.S. go with questions or technical problems related to the maps and apps provided on the Resource Center. From the Esri Support page you can access all of our online support resources like the help, knowledge base, forums, and blogs. In addition, users on software maintenance are able to contact Support by phone, email and even chat. Once Support is contacted, a qualified Analyst will log an incident into our support system and assist the user in troubleshooting the issue until it is resolved. Examples of possible support incidents range from problems with publishing map service, to registering an ArcGIS Add-in, or best practices for loading data in to the Local Government Information Model.
By including Esri Support as the primary contact for ArcGIS for Local Government issues, we gain several benefits, including:
- Greater accessibility – With Support Centers available from 5 am to 5 pm Pacific and a variety of ways to contact them, ArcGIS for Local Government users can now get their questions answered sooner and in a way that is most convenient for them.
- Better transparency – Any incidents logged through Support can be tracked through the My Support, as well as the Customer Care Portal, providing the user with the latest information on the progress being made to resolve the incident.
- Bug tracking – If a user discovers a bug (such as an error in one of the apps or problem with one of the maps) they can log it with Support and keep track of it as it is resolved.
- Better self-help resources – With incidents and bugs on ArcGIS for Local Government maps and apps now being logged into our Support system, users can choose to search our Support resources themselves, often finding the answers they need without contacting a Support Analyst.
- Consistency – Now, when ArcGIS for Local Government team members have questions about technical aspects of the program, they can seek help from the same place they go for their other ArcGIS questions – Esri Support.
These advantages, as well as others, make Esri Support a valuable partner for the ArcGIS for Local Government team. Of course we hope that your experience with the maps and apps is smooth and problem free. But if trouble does occur, it’s nice to know that Esri Support will be able to help you out.
We think our water utilities, public safety, land records, elections, planning, and public works users will find this support model very exciting. So, don’t hesitate to take advantage of all our available online support resources or to contact Esri Technical Support with your technical questions. As always continue to contact us directly if you’d like to learn more about ArcGIS for Local Government and the maps and apps contained in each module.
We wanted to take a minute to thank everyone who attended our sessions at the UC last week. The feedback we got was outstanding and we look forward to working with you in the near future.
If you couldn’t make the UC Tech Workshops, we’ll try to get the video for the ArcGIS for Local Government: An Introduction Tech Workshop published on the Resource Center later this summer. In the meantime, the presentation is attached to this blog post for reference.
We’re excited to incorporate what we learned at the conference in to our plans and we’d also like to take this opportunity to share with you our plans for the next 60 days (rest of the summer here in Michigan…).
New Maps and Apps:
We will be adding a series of maps and apps to the ArcGIS for Local Government offering. They include:
Maps and Apps Gallery: A web application that provides citizens a single gallery of maps and apps you’ve published for your organization. It also allows external developers who are leveraging your authoritative data to submit their apps for inclusion in your gallery.
Address Editing Map: An editing map that helps planning, public safety, and land records organizations in local government maintain road centerlines w/ address ranges, site addresses, and related postal addresses.
Service Request for HTML 5: A HTML 5 application that allows citizens to submit non-emergency requests for service from a mobile phone, desktop computer or tablet device.
Community Planning: A web application that allows citizens to propose community master plan design alternatives.
Park Finder: A web application that allows citizens to find a park nearby, or list of parks that Offer recreation activities you’re interested in.
Sign Inspection: A universal iOS application that allows public works and DOT field staff to collect new street signs and conduct inspections on existing signs.
Campus Editing Map: An editing map that helps facility managers maintain interior spaces and exterior assets found on building grounds or a campus.
Campus Basemap: A multi-scale basemap for facility managers that can be used as a backdrop for facility applications and to enhance content found in your local government basemaps.
Campus Room Finder: A web application that allows users to find an office, conference room, or other interior space in a building or among many buildings on a campus.
Easier to Deploy:
In addition to adding a new set of maps and apps, we will be taking several steps to make it easier for you to deploy ArcGIS for Local Government in your organization. In doing so, look for:
Quarterly Releases: A consistent quarterly release schedule that includes new maps and apps, updates to existing maps and apps, and any bug fixes reported by users. Our first quarterly release will be in October 2011.
On-premise Offering: A single ArcGIS for Local Government download that is simple to install and configure. This single download will replace the individual downloads on the Resource Center today. It will also allow you to identify one or more ArcGIS for Local Government modules you’d like to deploy in your organization; and install the individual applications contained within each module.
Online Help: An ArcGIS for Local Government online help system for users and partners deploying the system.
Esri is committed to developing a community of partners who are actively engaged in selling and delivering ArcGIS for Local Government. It is through collaboration with its partner community that Esri best meets the needs of local government customers.
In order to make this collaboration with Partners repeatable and successful, Esri has created the ArcGIS for Local Government Specialty designation within the Esri Partner Network. It is designed for Partners who are focused on the local government marketplace and who want to work more closely with Esri.
Several Esri Partners approached the ArcGIS for Local Government team at the UC and are ready to add their applications to growing ecosystem. We will be working with these partners to ensure the applications can be deployed with the Local Government Information Model and simply by users. We look forward to highlighting the good work these partners are doing in local government.
Thanks again for the tremendous feedback at the UC. We were delighted that many of you took the time to attend the sessions we had. As always, feel free to contact us with any specific feedback or questions you may have.
Sorry for the recent blogging sabbatical, the team was on the road the entire month of May rolling out the ArcGIS for Land Records Seminar Series. It was a great experience. We got to interact directly with users implementing the land records maps and apps we’re providing in the ArcGIS for Local Government system and received a lot of feedback – which is critical. But we can’t take any time off – the 2011 Esri User Conference is right around the corner.
And because its coming up so quickly, we wanted to take a minute to highlight several sessions for those interested in learning more about ArcGIS for Local Government and how the maps and apps available within each module (Land Records, Water Utilities, Public Safety, etc.) of the system can help you. This year, we have a whole track dedicated to ArcGIS for Local Government (search the conference planner for “ArcGIS for Local Government”) and we’re really looking forward to getting your feedback and addressing any questions you may have.
Monday (Plenary Day)
8:30 – 3:30 – The Plenary Session
This is a must see event. Lots of great ArcGIS 10.1 product demonstrations. If you are new to the ArcGIS for Local Government product offering, we hope you’ll catch a glimpse of the maps and apps we’re offering and begin to understand how ArcGIS for Local Government can help you.
4:00 – 8:00 – The Map Gallery
A great time to catch up with old friends and see some great maps submitted by your peers.
Tuesday (Tech Workshops Begin)
8:30 – 9:45 – ArcGIS for Local Government – An Introduction
This session will provide an introduction to ArcGIS for Local Government and a set of downloadable maps and apps for Local Government users.
10:15 – 11:30 – ArcGIS for Local Government – Engaging your Citizens
This session will provide an introduction to ArcGIS for Local Government’s citizen engagement applications. The maps and apps are for organizations that want to deploy applications that interact with their citizens and leverage social media content.
1:30 – 2:45 – ArcGIS for Land Records – An Introduction
This session will provide an introduction to the ArcGIS for Local Government land records module. The set of downloadable maps and apps are for organizations that manage tax parcel and related property information.
3:15 – 4:30 – ArcGIS for Land Records – Parcel Maintenance Solution
This session will provide an introduction to the Esri’s Parcel Maintenance solution at ArcGIS 10.
Wednesday (More Tech Workshops)
8:30 – 9:45 – ArcGIS for Land Records Implementation Examples
This session will provide an overview of the ArcGIS for Land Records implementations by the City of Calgary and the City/County of Denver.
10:15 – 11:30 – ArcGIS for Land Records – Migrating Your Data
This session will provide an introduction to the Parcel Fabric data model and data migration strategies.
1:30 – 2:45 – ArcGIS for Public Safety – An Introduction
This session will provide an introduction to the ArcGIS for Local Government public safety module. The set of downloadable maps and apps are for organizations that manage response and recover activities.
3:15 – 4:30 – ArcGIS for Public Safety – Configuring
This session will describe how to configure the ArcGIS for Local Government public safety maps and apps.
3:15 – 4:30 – ArcGIS for Water Utilities – An Introduction
This session will provide an introduction to the ArcGIS for Local Government water utilities module. The set of downloadable maps and apps are for organizations that manage water, sewer, stormwater, roads and other public assets.
Thursday (Nearly the Last Day of Tech Workshops)
This session will provide an introduction to the ArcGIS for Local
Government planning and development module. The set of downloadable maps and apps are
for organizations that manage land use cases, public comment, code enforcement, and other planning activities.
10:15 – 11:30 – ArcGIS for Water Utilities – Configuring
This session will describe how to configure the ArcGIS for Local Government water utilities maps and apps.
1:30 – 2:45 – ArcGIS for Land Records – Configuring
This session will describe how to configure the ArcGIS for Local Government land records maps and apps.
3:15 – 3:35 – ArcGIS for Local Government’s Election Apps – An Introduction
This session will provide an introduction to the ArcGIS for Local Government election module. The set of downloadable maps and apps are for organizations that manage election results, precinct information, and redistricting efforts.
4:05 – 4:25 – ArcGIS for Land Records – Improving Data Quality
This session will provide an introduction to a set of tools provided with the ArcGIS Desktop Parcel Editor toolbar to improve the accuracy of parcel data.
Each of these Tech Workshops will be an opportunity for you to interact directly with individuals from Esri who are responsible for developing ArcGIS for Local Government and the maps and apps provided in each module. We’re excited to hear directly from ArcGIS for Local Government users and want your feedback.
If we miss you at one of the Tech Workshops, stop by the Industry Islands or catch us on Twitter during the conference.
Enjoy the UC and we look forward to seeing you there.
The video for the February 2, 2011 ArcGIS for Local Government webinar is available on the Local Government Resource Center. You can find the video here.
In addition, you’ll find a written copy of the Q/A attached to this blog post.
Thanks to everyone who braved the terrible weather across much of the country that day to participate in the webinar. Your feedback directly affects the work we do.
On February 2, 2011 at 1:00pm EST, we’ll be hosting a
webinar that explores the Local Government Resource Center and the maps and apps you can download and configure in your organization.
You can sign up for the
During the 90 minute webinar, we’ll provide an overview of the maps and apps available on the Resource Center and how they can save your organization time and money, help you publish great maps, and simplify your GIS implementation. In addition, we’ll discuss how you can actively participate in this community and guide future work on the Resource Center.
We look forward to your participation and feedback in 2011.
The October 5, 2010 release of the Election Results Viewer for ArcGIS 10 addresses the following issues.
1. Added a map legend for each political contest
2. Added a splash screen with instructions on how to use the application
3. Made aesthetic changes to the user interface to improve usability
1. Resolved several issues with application performance
2. Resolved issue with the information popup when a user changed political contests
3. Resolved issue with search box and table view when multiple precincts are found
4. Resolved issue with search functionality when returning a result that has a single digit precinct name
5. Resolved issue with the Election Results Python Script
There are no known issues at this time.