Monitoring ArcGIS Online Health

To enable users to monitor the health of the ArcGIS Online system, a dashboard website is available providing the latest information on service availability, including both current status and status history.

The ArcGIS Online Health Dashboard can be found at status.arcgis.com. When you visit the site, you can view the current status of each ArcGIS Online service. On the day of this posting, all systems were operating normally.

Bookmark the site to get current status information, or subscribe to an RSS feed to be notified of interruptions to individual services of your choosing, or stay tuned to all.

Messages are displayed in one of four categories shown below:

During an event, or when viewing past events, you can hover over the symbol to get more information. For example, on October 10 performance issues caused a change in status, shown in the history display. Hovering over the symbol, we can learn more about the event and the its resolution.

Your organization and services are important, by tuning in to the ArcGIS Health Dashboard you can keep abreast of any changes that might impact your work.

This entry was posted in ArcGIS Online and tagged , , . Bookmark the permalink.

Leave a Reply

2 Comments

  1. mikef@theomegagroup.com says:

    What is the criteria used by the status.arcgis.com website to trigger a “Performance issues” or “Service disruption” message?

    • Bern Szukalski says:

      ArcGIS Online’s system health is continually monitored. A Service Disruption message is posted when a particular service is completely unavailable, where all users are impacted and cannot connect to or use the service. A Performance issue message is for most other issues when the outage is partial, may cause slow downs or service timeouts, or might cause partial functionality loss for some users. In all cases the team tries to provide as much detail as possible as to the nature of the problem, enabling users to gain a deeper understanding of the issue regardless of how it is classified.