Error Reporting

Good summary and reminder from the Support blog about Error Reporting.  Please make it a habit to always send the report if you experience a crash with ArcGIS Desktop.  We take those reports seriously as we know the pain of a software crash.

 

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2 Comments

  1. kgeogmt says:

    I diligently send the report each time 9.3 crashes for the same reason. As far as I can tell the practice of helping you does me no good. The problem persists and I’ve yet to get a solution. Oh, well.

  2. rpe2 says:

    So you still have the same repeat-able crash in 10 as 9.3? Have you called Tech Support? Will you share with me the steps to reproduce the crash and I’ll see what I can do?
    -Rob
    ArcGIS Desktop Product Manager