Our Virtual Campus Web courses get a lot of positive feedback, but one common complaint is that it's difficult to manage multiple open windows when working through course exercises. There can be a lot of switching back and forth between the Web browser window that contains the exercise instructions and the ESRI software ...

Never underestimate the power of the conference room side conversation. Like passing notes during class, these ''mini-meetings within a meeting'' often result in useful information. During a lively debate between two coworkers at a recent meeting, I struck up a conversation with Amy, one of our awesome Virtual Campus support analysts. ...