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  • To Mosaic or not to Mosaic?

    Hi, my name is Jeff, and I am a member of the Geodata Raster team at the Eastern ESRI Support Services located in Charlotte, NC. I posed the question above because whether to mosaic or not is one of the most common workflow questions when dealing with rasters. There are many raster formats and depending on the format and the ultimate data product, the answer may change. Some immediate questions to ask are:

    1. Am I looking to create a backdrop for a map or provide imagery capable of being analyzed?
    2. Are the rasters highly compressed, for example .sid or .ecw?
    3. Is file storage a concern for the mosaic? How much room do I have for the mosaic?

    There are many more specific questions to consider, but these general questions can prevent future headaches when determining if creating a mosaic is the best course of action.

    The mosaic process can create one file that contains several other rasters, but the creation of it can be time consuming and problematic. Plus, there are plenty of other situations where an unmanaged raster catalog may provide the functionality you desire without changing the format or creating a new file.

    If you are looking for the ease of adding one file to a map document rather than multiple files or are looking to maintain the format of your compressed raster data, then an unmanaged raster catalog may be the answer. The unmanaged raster catalog resides in a geodatabase and will maintain the extents of all of the rasters added to it, but will not import the rasters. They will maintain the format and then can be added all at once to a map document by simply adding the raster catalog. The unmanaged raster catalog will maintain the location of the original file. This workflow can be particularly handy if you have a large number of SID files that have a file size of 1 gig but an uncompressed size of 20 gigs. A mosaic of several SID files would be considerably large, but the unmanaged raster catalog can utilize the files as they are and load them together at once.

    The creation of an unmanaged raster catalog is much quicker than creating a mosaic and can be a great way to display a large number of rasters.

    While unmanaged raster catalogs cannot be used for analysis in many of the geoprocessing tools, they can be used for digitizing and backdrops for many different maps.

    Below are a few Web Help documents that pertain to this discussion:

    Creating a Raster Catalog
    Mosaicking Raster Datasets
    Exploring Geodatabase Raster Catalogs

    - Jeff S., Support Analyst, Geodata Raster team, ESRI Support Services

  • Looking to the Future - ArcGIS 9.4 Beta!

    Many of you have probably heard about ArcGIS 9.4 Beta since the UC back in July. At this point, you might be wondering what is going on and where ESRI is at with it. Well, we launched the ArcGIS 9.4 Beta Program with the release of ArcGIS 9.4 Beta 1 on October 22. We have already been receiving lots of feedback and hope it continues to pour in for the next six months. In an effort to make this ESRI's best beta program yet, we have made some changes to increase the amount of feedback we receive on ArcGIS 9.4:

    • We invited every site that is current on maintenance, including all subscribers to the ESRI Developer Network (EDN) program. We are up to 3,000 customers world-wide in the program!
    • All software is available for download and beta testers can download any ArcGIS product they choose.
    • Beta is fully-supported by ESRI Technical Support; testers can contact us anytime.
    • New 9.4 Resource Centers and Support Center Web sites are being tested along with the software. Some highlights are improved navigation, search, documentation, galleries, discussion forums, as well as an easier to use Support Center for contacting ESRI by phone, Web, and (coming soon) online text chat.

    Some of you might be thinking..."I know my company is current on ESRI maintenance, but I’m not in this awesome program". Here are few things you can do to get yourself into the program:

    • Contact your maintenance contact, the person at your site who is the primary to ESRI, as they are the person in your organization who we invited. They will have the e-mail invitation, or they are already participating in the program. If they are in the program, they can add you.
    • If you are unsure if you have maintenance or who your site contact is, contact ESRI Customer Service.

    OK, enough about the beta program - check out What’s Coming in 9.4 to see some highlights of ArcGIS 9.4.

    - Beth G., ArcGIS 9.4 Beta team



  • Changing the Windows 7 Desktop theme for better viewing

    Bringing back the Classic (view)

    Hi, my name is Phillip, and I am a Server Support Analyst with ESRI’s Eastern Support Services. Windows 7 has arrived…and with it comes many dandy new features and advancements. One of our challenges at ESRI Support Services is to be able to provide support options for our customers who are using our software with new operating systems, such as Windows 7.

    Recently, we received feedback that it can be difficult to work within ArcMap while using Windows 7’s Basic Desktop theme. The default theme color makes it difficult to read the file names within ArcMap (see below):

    To change the Desktop theme setting:

    1. Right-click on the Desktop and select Personalize.
    2. Select Windows Classic from the Basic and High Contrast Themes or another theme of your choice (We here at ESRI Support Services find the Classic view to be the easiest to see and read.):


    3. Close the Window.

    Now when you reopen ArcMap, it is easier to read the file names and everything else. Enjoy using the ArcGIS Desktop products with the latest Microsoft offering of Windows 7. Thanks!!!

    -Phillip W., Server Support Analyst, ESRI Support Services



  • Working with Rasters: Georeferencing

    ESRI globe logo

    Good day, folks! My name is Khalid, and I am a member of the Geodata Raster Unit at ESRI Support Services. This post is the first of a series that examines basic concepts revolving around raster data. Gaining familiarity with the terminology associated with a new subject matter is arguably the most challenging hurdle in mastering any new content: a notion that is not lost on GIS professionals inaugurating themselves into the world of imagery, scanned documents, and other manifestations of raster data. The hodgepodge of formats and properties intrinsic to rasters may cause confusion with understanding the processes needed for preparing the data so that it may be properly utilized in a GIS application. With this in mind, we will explore some of the more common topics associated with raster data by taking a look at georeferencing: what it is and when it is needed.

    Before we get into georeferencing, it is important to develop an understanding of raster data, so please take the time to review the linked article. In short, if you have a scanned paper map, it is a raster. If you have an aerial photograph, it is a raster. If you took a picture from your digital camera, it is a raster. A raster can come in many formats; this list summarizes the formats supported by ArcGIS Desktop. The proper geographical placement of the raster, as with any other spatial data, is critically important for use in a GIS application. The idea of georeferencing a raster is done to ensure that the data essentially falls in the right place on the map. When it comes to rasters, satisfying this requirement involves evaluating a series of questions noted in this article on gathering raster data information:

    • Where did the raster come from?
    • Was there any special processing used to create the raster?
    • What has been done to it?

    Understanding where the raster came from and what has been done to it plays a large part in determining whether the raster needs to be georeferenced. For example, a paper map that you might have scanned a few moments ago will certainly need to be georeferenced, whereas a DEM downloaded from the USGS Web site will not. If you are unsure about the details of the raster and whether it may or may not need georeferencing, examine its extent values and determine whether they appear to reflect real world coordinates in a projected or geographic coordinate system. If the data's extent appears to use real-world coordinates, review this article on identifying an unknown coordinate system. Hint: Projected coordinates typically have a minimum of 4 units for each extent, whereas geographic coordinates have 2 units for the top/bottom and up to 3 units for left/right. Also, be sure to check out the "Georeferencing a raster dataset" Web help article; it provides detailed information on this topic and has a neat video demonstrating the process.

    - Khalid D., Support Analyst, Geodata Raster Unit, ESRI Support Services



  • As the Software Turns

    sun dial embossed with time flies

    As I’m sure you’re aware, there have been many versions of ArcGIS software released through the years, and again, as you’re probably already aware, support for each version depreciates with each release and over time. The entire process is outlined in a PDF document entitled Product Life Cycle Support Policy.

    So, besides the point on how long phone/email-based support will be offered, other interesting points that you may not be aware of are brought to light within this document:

    • Products that are in general availability, such as version 9.3.1 products, offer technical support, patches, and new operating system certification. For example, Mike H. announced Windows 7 support for specific 9.3.1 software.
    • Products in extended support will not be certified on new operating systems. For example, version 9.2 will not be certified on the upcoming release of Windows 7.
    • Products in mature support will not have service packs or patches created for them. For example, version 9.1 won’t see another service pack release.
    • Products that enter the retired phase will not have technical support available. Because of this, it is strongly recommended that you start considering and contact ESRI Support Services for help or assistance with a migration plan to a later release (need permitting).

    You can find the gateway for each individual product here: Product Life Cycles Overview.

    Speaking of the product life cycle, we’re coming up on the 10th anniversary of ArcGIS Desktop 8.0.1 release! Where were you in December of 1999? Or better yet, how many of you used version 8.0.1??

    Kevin H -Kevin H., ArcGIS Server Group Lead, ESRI Support Services



  • The Tortoise and the Hare

    We’ve all been there. It’s Monday morning and squinting through the haze of the past weekend, you boot up your computer and double-click the ArcMap icon, so you can finish up Joe Somebody’s latest über urgent request: something involving lots of acronyms and possibly underground electrical lines. As the familiar blue and white splash-screen pops up, you head out to get the first of several cups of what you were told was coffee. Trudging back to your desk, you see the same splash-screen that was there when you left. So you sit…and wait…and wait…eyes glazing over. You’re jolted from your semi-comatose state by the sound of your neighbor already starting his work. As the tears of frustration start to well, you mumble to yourself, “15 seconds…It took him only 15 seconds to start ArcMap. We have the same computer...”.

    Hey everyone, I’m Todd, one of the Desktop Analysts here in the Eastern Support Unit. We here in Support Services see this kind of thing all too often: ArcMap running side-by-side on two computers that, to the best of the owner’s knowledge, appear to have the same configurations. One computer opens MXDs and performs various geoprocessing tasks like clockwork, but the other, using the same data, spits out errors, hangs, and/or eventually crashes. There are some obvious red flags to check for first, such as corrupt normal templates, user profiles, and registry keys, but what happens when the issue is not so apparent? A powerful, easy to use tool to help us debug these types of situations is PC audit and reporting software. There are numerous free PC audit and reporting products available, such as PC Discovery Audit, Look in my PC, etc. ESRI does not endorse any of these products, but one of the more popular tools that analysts have reported success with is Belarc Advisor. PC audit and reporting software creates a very detailed configuration profile of the problem computer and includes such information as installed software and hardware, CIS (Center for Internet Security) benchmarks, anti-virus status, and missing Microsoft hotfixes. This profile is saved as a local HTML file on the user’s computer, which can be emailed to ESRI for further analysis.

    By comparing the profile of the problem computer against a second profile generated for a working computer, underlying issues due to slight differences in configurations, network connections, memory allocations, and software installations can be pinpointed much more efficiently, thereby getting the problem solved quicker.

    -Todd S., Senior Support Analyst - Desktop Group, ESRI Support Services, Charlotte, NC



  • ArcGIS Desktop: It doesn't have to be kept under lock and key!

    Hi there! This is Randall with the Server Usage and Implementation groups at ESRI’s Eastern Support Services.

    We often hear concerns from customers regarding difficulties working with the ArcGIS Desktop licensing requirements. Specifically, a lot of customers still use the parallel or USB style hardware lock, which prior to ArcGIS Desktop 9.3 was required when using the license manager. There are a number of use cases where reliance on a physical hardware key is not just annoying, but is also not practical.

    Not only does the hardware dongle take up a USB port, but it’s also cumbersome, as it sticks out of the machine in unwieldy positions. Occasionally, customers would break their hardware keys because of an unfortunate blow to the back or side of a laptop, lose the hardware key, or even damage the USB port that the key was plugged into. Sometimes, customers have even reported that the hardware key stopped functioning all together, which causes production stoppages as customers wait for new licensing materials to be delivered.

    In other cases, an organization’s IT staff may undertake measures to reduce the cost of ownership of enterprise servers and take steps to virtualize as many machines as possible. In that case, customers previously needed to rely on third party solutions to ‘map’ a physical hardware key to the license manager service on a physical machine, which is not an ideal or stable solution at all.

    To alleviate these types of issues, starting at ArcGIS Desktop 9.3, ESRI has released a ‘keyless’ license manager that binds to the network adapter’s MAC address, instead of a hardware lock. The keyless license manager, which is available for download and is also shipped with ArcGIS Desktop version 9.3.1, helps to overcome limitations stemming from the previous physical hardware key requirement of concurrent use and ArcInfo-level software licensing.

    Moving to the new keyless license manager is simple. Visit the ESRI Customer Support Site and follow the instructions to request a new keyless license file. Once you receive your new license file via email, download and install the keyless license manager. As always, if you run into trouble along the way, ESRI Support Services is always available to assist you.

    -Randall W., Server Usage and Implementation groups, ESRI Eastern Support Services



  • ESRI Product Support on Microsoft Windows 7

    We are pleased to announce that the following ESRI products and versions are now supported on the Microsoft Windows 7 Operating System:

    ArcGIS Desktop 9.3 and 9.3.1
    ArcReader 9.3 and 9.3.1
    ArcINFO Workstation 9.3 and 9.3.1
    ArcGIS Engine 9.3 and 9.3.1
    ArcGIS Explorer 900

    Note: ESRI Server products (ArcGIS Server, ArcSDE and ArcIMS) are not supported on Windows 7 at this time due to some known issues with Internet Explorer 8. ESRI is planning to support ESRI Server products on Windows 7 with the 9.4 release of the software.

    Mike H., Program Manager
    User Advocacy Group, ESRI Support Services

    Mike H., Program Manager
     Follow me on Twitter: http://twitter.com/mikehogan

  • Highlighting Some of the Many ESRI Resources Available to You

    hand holding the earth

    Hello again. This is Kevin H., group lead for the ArcGIS Server group here in ESRI Support Services. Lately, I’ve been fielding questions and have noticed the answers are coming from all sorts of different places. Usually I get the follow up question, "Kevin, how did you know about that resource?" This got me thinking, how do I know about this? The answer, I suppose, is built on the amount of time I spend surfing the ESRI Website. I realize that not everyone can spend hours every day reading and searching for new content, so here’s a quick list of some of the hot areas I go back to time and time again.

    Blogs – Funny, a blog reference within a blog post. More and more ESRI employees are sharing tips, tricks and excellent information in blog format. Check the blog home page and find information you may not have known we were writing about. (While you’re there – use the RSS link to subscribe to your favorite ESRI blogs)

    Resource Center – The Resource Centers bundle a ton of information into one convenient spot. So what do you get once you’re in a particular resource center? A wealth of information!

    The following two lists break down ArcGIS Server and ArcGIS Desktop, respectively.

    Resource Centers ArcGIS Server tabs
    • Resources Gateway: return back to the main Resource Center landing page
    • Resources: SDK and ArcGIS Online links
    • Data Management: Geodatabase management and use links
    • Help: the online help
    • Communities: Links to code galleries by programming/scripting language
    Resource Centers ArcGIS Desktop tabs
    • Resources Gateway: return back to the main Resource Center landing page
    • For Developers: Gateway to customization based on language
    • Data: Link to ArcGIS Online basemaps for use in Desktop
    • Help: the online help

    ESRI Support Center – A wealth of information resides here as well, so much so, that this could be its own blog post. Here are a few of the highlights.

    Support Center Home page tabs
    • Software: Link directly into a particular software page to get pre-sorted information on the product of interest. (Use the quick DT or AGS click to drill into ArcGIS Desktop or ArcGIS Server links, respectively)
      • Focused knowledge base articles (DT / AGS)
      • System Requirements (DT / AGS)
      • Samples, Utilities and ArcScripts (DT / AGS)
      • Patches and Service Packs for download (DT / AGS)
      • Product Life Cycle (DT / AGS)
    • Knowledge Base: Everything from the Web Help to White Papers, to helpful articles written by knowledgeable and insightful ESRI employees!
    • Downloads: The main page for anything downloadable from ESRI Support Services (patches, service packs, samples and arcscripts to name a few).
    • User Forums: The best spot to interact with other ESRI users. Post a question, offer your insight, or just read the headlines to get a feel for what the rest of the GIS community is up too.

    ESRI Product Page – The main landing page for all ESRI products. Get product briefs, see demos, and read about success stories.

    There are a lot of links provided above, and sometimes it isn’t as much about “knowing the answer”, as much as it is “knowing where to get the answer”. You’ll also probably realize that you can get to the same areas through different starting points. Because of this, you’ll probably come to use one starting point time and time again as you familiarize yourself with the navigation. There isn’t a right or wrong way to find what’s important – just the way that helps you be successful.

    If all else fails, contact us at ESRI Support (USA Customers / Intentional Customers) – we love working with you and seeing you through to a successful resolution!

    Kevin H -Kevin H., ArcGIS Server Group Lead, ESRI Support Services



  • Sharing data and documents across the various versions of ArcGIS Desktop

    ArcGIS logo

    Hi all! This is Jim B. with the Eastern Support Services Desktop unit and a few tips to keep you going strong. We each have found ourselves in situations where customers, clients and colleagues are using different versions of ArcGIS Desktop. If you upgrade immediately after a new release, you may find the need to share geodatabases or map documents with those who haven’t had a chance to upgrade yet. Fortunately, there is a quick and easy way to share data and documents between versions of ArcGIS Desktop.

    Map Documents

    To send a map document that is compatible with an earlier release of ArcGIS Desktop, you’ll need to save it for that particular version. For example, if you are using ArcGIS Desktop 9.3.1 and you need to send your map document to a colleague that is using ArcGIS Desktop 9.2, a copy of the map document needs to be saved specifically for ArcGIS Desktop 9.2. To do this:

    1. Open the Map document you need to send.
    2. Go to the File Menu and scroll down to ‘Save a Copy’.
    3. In the ‘Save a Copy’ dialog box, add a ‘File Name’ for the document and ‘Save a Copy’ as “ArcMap 9.2 Document”.
    4. Click ‘Save’.

    This saves a copy of your ArcGIS Desktop 9.3.1 map document that is compatible with ArcGIS Desktop 9.2.

    Geodatabases

    Sometimes it is necessary to share entire geodatabases with others, but they could all be using different versions of ArcGIS Desktop. With the exception of ArcGIS Desktop versions 9.0 and 9.1 as well as version 9.2 SP5/SP6 and 9.3 being compatible with each other, previous versions of ArcGIS Desktop cannot read or access geodatabases created from later releases of ArcGIS Desktop. It is possible to work around this by adding feature classes to a geodatabase that was created using an earlier release. To do this:

    1. Make sure that the Geodatabase does not contain any objects that are specific to the newer release.
    2. Create a new personal geodatabase using the previous release of ArcGIS Desktop.
    3. With the current release of ArcGIS Desktop, copy/paste the data into the geodatabase created by the previous release of ArcGIS Desktop.
    4. The geodatabase now contains the data from the current geodatabase and can be used by the previous release of ArcGIS Desktop.

    More details can be found using the following links to the Knowledge Base:

    How can previous versions of ArcGIS Desktop connect to geodatabases created with newer releases?

    How to share data from more recent versions of the Geodatabase with older versions of ArcGIS Desktop.

    So, the next time you have a colleague that needs documents and data for an earlier release of ArcGIS Desktop and they think it's impossible, you’ll be able to impress them using your new knowledge of the sharing capabilities of ArcGIS Desktop.

    - Jim B., Desktop group, Eastern Support Services - Charlotte, NC



  • PATCH Released to fix issue of ArcGIS Image Server not Functioning after installing ArcGIS Explorer 900

    In a previous blog post, we reported that several users were calling into ESRI Support Services reporting an issue that ArcGIS Image Server was no longer functioning after installing ArcGIS Explorer 900.

    There is now a patch available that resolves this issue: ArcGIS Explorer 900 \ ArcGIS Image Server Conflict Resolution Version Patch.

    This patch fixes the following bugs:

    • NIM046078: ArcGIS Image Server 9.3.1 conflicts with ArcGIS Explorer (900)
    • NIM047684: Add Image Server Connection button in ArcMap 9.3/9.3.1 does not work after installing ArcGIS Explorer 900

    ESRI apologizes for any inconvenience this may have caused you. If you have any issues installing the patch or continue to see problems with either ArcGIS Explorer or ArcGIS Image Server, please contact ESRI Support Services.

    Mike H., Development Technical Lead (Server)
    User Advocacy Group, ESRI Support Services

    Mike H., Development Technical Lead (Server)
     Follow me on Twitter: http://twitter.com/mikehogan

  • Getting started with the Sample Flex Viewer Application in Flex Builder

    flex

    Hi, this is Sumedha. I am a Support analyst in the SDK group at ESRI. With the increasing popularity of the Sample Flex Viewer application, several users are seeking help to get started with this application in Flex builder.

    I would like to focus on how to import the existing ‘Sample Flex Viewer’ project in Flex builder, in order to deploy and customize it further through the IDE.

    Follow the steps below:

    1. Here is the link to download the project: Sample Flex Viewer.

    2. The source code present in ‘flexviewer-src-1.0.zip’ will be used in the Flex Builder IDE. Extract the contents of this zip file.

    3. In Flex builder, click ‘File’ from the main menu. Click ‘Import’, and then select ‘Flex Project’ to open the ‘Import Flex Project’ dialog box.

    4. Choose the ‘Project folder’ option and click the corresponding browse button.

      Select the ‘FlexViewer’ folder from the following location as shown in the above screenshot: Project download location\flexviewer-src-1.0 > flexviewer-src-1.0 > FlexViewer. Click OK.

      The screenshot for the ‘Import Flex Project’ dialog box is shown below:

      Import Flex Project
    5. Click Finish. The Flex Viewer Project is added to the Flex Navigator. Before executing the application, make sure that the project makes reference to the ArcGIS FLEX API library (.swc file). To specify the path in Flex Builder:

      A. Right-click the project.
      B. Click Properties.
      C. Click Flex Build Path.
      D. Click the Library Path tab.
      E. Add the ArcGIS API for Flex Library using the Add SWC button.

    6. Once the reference to the library is added, Click OK to all windows.

    7. The application can be executed directly by selecting the project from the Flex Navigator and clicking the ‘Run Index’ button.

    8. To deploy the Sample Flex Viewer application using your own compiled binary, the recommended extra step is to export a release build from the Flex Builder project. (Information based from the FlexViewerDevelopersGuide.pdf)

      From Flex Builder, as shown above, you can select ‘Export Release Build’ from the Project menu. By default, a new folder called bin-release is created to store all the released files. Everything inside the bin-release will be part of your own release package. That means you can rename and zip or move this directory and deploy it as a regular Web application.

    I hope this has helped you to get started using the Sample Flex Viewer Application in Flex Builder. Enjoy!

    -Sumedha S., SDK Support analyst, ESRI Support Services



  • A picture is worth a thousand words!

    Hi, my name is Jon, and I am a Geodata Support analyst with ESRI's Eastern Support Services. Here on the East Coast, we often work with the international community. A lot of times, the only method of contact that is available is email; however, there are a myriad of tools at your disposal to enable the most efficient use of time.

    Since we cannot often conduct live screen sharing sessions due to time differences, utilizing a video capturing product or service that enables the easy capture of screen shots and videos can be very helpful throughout the resolution process. If a picture is worth a thousand words, then a video is worth a million. A simple video displaying the reproduction of an issue can often shave days off the troubleshooting process, and it helps Support analysts better identify with our international community.

    There are numerous free video capturing products and services available, such as Jing, Screenr, etc. ESRI is not endorsing any of these products, but some users and Support analysts have found them useful when capturing the problem or analyzing the incident from the Support Services point of view.

    The next time you get ready to log international incidents with ESRI Support Services consider creating a short video displaying the problem. Thanks!

    - Jon D., Geodata Support analyst, ESRI Support Services



  • Putting ArcGIS Server JavaScript API Graphics to work

    esri logo

    HI, this is Jamie P. bringing you another post geared towards our developer community.

    ArcGIS Server's JavaScript API provides a Graphic object that takes multiple Geometry types for overlaying custom graphics on the Map. Three basic types of Geometry are provided: Point, Polyline, and Polygon. How the graphics are drawn is dependant on the symbol assigned to the Graphic. Graphics don't always need to be static.

    Making the Graphics work can easily be accomplished by adding or removing geometries from the Graphics object. Geometry manipulation of the Graphic object provides an appearance of graphical animation.

    Below is a JavaScript example of creating a line that has the appearance of a tracking layer. The setInterval function call sets a timer to call the buildLine function based on the duration specified in the second parameter passed. The addGraphic function creates the initial point Graphic. The buildLine function adds additional point Graphics to keep extending the line Graphic.

    setInterval(buildLine, 1000);

    function init() {
          map = new esri.Map("map");
          dojo.connect(map, "onLoad", addGraphic);
          var tiledMapServiceLayer =
          new esri.layers.ArcGISTiledMapServiceLayer(
          "http://brownduck/arcgis/rest/services/UtahEnergyTiled/MapServer");
          map.addLayer(tiledMapServiceLayer);
    }

    function addGraphic() {
          xcoord = 324299.8395;
          ycoord = 4460178.869;
          startPoint = new esri.geometry.Point(xcoord, ycoord, map.spatialReference);
          var symbol =
                new esri.symbol.SimpleMarkerSymbol(esri.symbol.SimpleMarkerSymbol.STYLE_CIRCLE,
                5, new esri.symbol.SimpleLineSymbol(esri.symbol.SimpleLineSymbol.STYLE_SOLID,
                new dojo.Color([255,0,0]), 5), new dojo.Color([255,0,0,0.25]));
                map.graphics.add(new esri.Graphic(startPoint, symbol));
    }

    function buildLine(){
          var i = 1;
          var polyLine;
          var symbol;
          if(i < 2){
                var points = new Array();
                points[0] = startPoint;
                polyLine = new esri.geometry.Polyline(map.spatialReference);
                symbol =
                new esri.symbol.SimpleLineSymbol(
                esri.symbol.SimpleLineSymbol.STYLE_SOLID, new dojo.Color([255,0,0]), 5)
          }
          xcoord = xcoord + 1000.0000;
          ycoord = ycoord + 0.0000;
          var addPoint = new esri.geometry.Point(xcoord, ycoord, map.spatialReference);
          points[i] = addPoint;
          polyLine.addPath(points);
          map.graphics.add(new esri.Graphic(polyLine, symbol));
          i = i + 1;
    }

    The image below shows the outcome of the code above. Notice the start point to the far left of the drawn line. The start point Graphic may be enhanced by applying a different symbol to the Graphic.

    outcome of the code

    -Jamie P., Support Analyst, SDK Group, ESRI Support Services



  • ArcGIS Server Geoportal Extension 9.3.1 CSW Clients Update

    ESRI Logo

    The following patch, CS-W Clients for ArcGIS, replaces the 9.3.1.111 released version of the CS-W Clients, thereby providing support for use of the CS-W Clients in ArcGIS Explorer 900. This patch provides fixes so the CS-W Clients display and function correctly in the ArcGIS Explorer 900 interface.

    To install the patch:

    1. Use Windows Add/Remove Programs to uninstall the previous version of the CS-W Clients.
    2. Navigate to the \\userName\Application Data\ESRI\ArcGIS Explorer\AddIns folder and delete any existing CSWSearchDockWindow.eaz files and also the cache folder.
    3. Unzip the csw_clients.zip file and run the 'CSW Clients for ArcGIS Build 9.3.1.121.msi' file.

    Instructions for adding the CS-W Clients to ArcMap and ArcGIS Explorer can be found at the CSW Clients for ArcGIS Webhelp page.

    The following is a link to the ArcGIS Server Geoportal Extension Download Web page: ArcGIS Server Geoportal 9.3.1 Extension CS-W Clients download.

    - Collin W., Support Center News blog Content Manager, ESRI Support Services



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