In a previous blog post, we reported that several users were calling into ESRI Support Services reporting an issue that ArcGIS Image Server was no longer functioning after installing ArcGIS Explorer 900.

There is now a patch available that resolves this issue: ArcGIS Explorer 900 \ ArcGIS Image Server Conflict Resolution Version Patch.

This patch fixes the following bugs:

• NIM046078: ArcGIS Image Server 9.3.1 conflicts with ArcGIS Explorer (900)
• NIM047684: Add Image Server Connection button in ArcMap 9.3/9.3.1 does not work after installing ArcGIS Explorer 900

ESRI apologizes for any inconvenience this may have caused you. If you have any issues installing the patch or continue to see problems with either ArcGIS Explorer or ArcGIS Image Server, please contact ESRI Support Services.

Mike H., Development Technical Lead (Server)
User Advocacy Group, ESRI Support Services