Several users have called in to ESRI Support Services in the last few days and reported an issue that ArcGIS Image Server 9.3 or 9.3.1 is no longer functioning on their machines after installing ArcGIS Explorer 900.

ESRI is aware of this issue, and is currently working on a resolution to this problem. We appreciate your patience and understanding, and are sorry for any inconvenience this may have caused you.

The following Bug reports are currently being investigated for a possible solution:

• NIM046078: ArcGIS Image Server 9.3.1 conflicts with ArcGIS Explorer (900)
• NIM047684: Add Image Server Connection button in ArcMap 9.3/9.3.1 does not work after installing ArcGIS Explorer 900.

We will keep you posted via this blog post for further updates as they become available.

Mike H., Development Technical Lead (Server)
User Advocacy Group, ESRI Support Services