Meet ESRI Support Services (ESS) at the User Conference in San Diego, CA
Hi, this is Jaime, one of the SDK Group Leads within ESRI Support Services. I just wanted to give you a heads up that User Conference is coming up, and let you know that ESRI Support Services will be there to assist you.
Do you have a question you want to ask us in person? Bring it to us!
Or even if you just want to say 'hello', come by; the Technical Support Island (Doctor’s office) will be located in Hall C on the Ground Level of San Diego Convention Center.
As part of the ESRI Showcase, we will be at the User Conference from 9 AM to 6 PM on Tuesday and Wednesday, and from 9 AM to 1:30 PM on Thursday.
Senior Support specialists from ESS will be glad to meet you and provide one-on-one support for your specific technical questions. Or ask the User Advocacy Group your questions about bugs that have been identified in the released software.
Also, you may take advantage of the technical workshop, “ESRI Support Services Operations and Processes”, to provide us with your feedback about our service, and how we may tailor it to better meet the needs of the ESRI software user community. The workshop presents our ongoing and upcoming initiatives, and uses the results from customer surveys as a base for a healthy discussion regarding the aspects that you, our customers, find most important.
Location of the Technical Support Island
See you there!
- Jaime N., SDK Group Lead, ESRI Support Services