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More Updates on ArcGIS 9.3.1 Desktop Download Layer Package Patch

Due to a known issue logged under, NIM046487, a problem has been found that after installing the ArcGIS 9.3.1 Desktop Download Layer Package Patch, the AdvancedArcMapSettings does not function properly.

The patch has been temporarily removed from the Support Center Web site, while we work to resolved this issue. We hope to have it back up and available as soon as possible. We apologize for any inconvenience this may have caused.

UPDATE JULY 2, 2009

The issues with ArcCatalog and ArcMap crashing on startup and the AdvancedArcMapSettings not functioning properly have been resolved with the latest version of the ArcGIS 9.3.1 Desktop Download Layer Package Patch.

There is no need to uninstall previous versions of this patch. Any users that installed any version of the patch between June 23 and July 2 of 2009 will need to re-download the new version and apply it again.

If you experience any additional problems or issues related to this patch, please contact ESRI Support Services.

- Mike H., User Advocacy Group, ESRI Support Services


Published Tuesday, June 30, 2009 1:12 PM by coll5484
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Comments

 

jessicakirby said:

Any chance this patch has anything to do with the fact that I can no longer use my image server button to load rasters? please advise; jessicakirby@utah.gov

July 1, 2009 1:39 PM
 

coll5484 said:

Thanks for the feedback! To thoroughly investigate this issue, we recommend you contact Support Services at support.esri.com or 1-888-377-4575.

July 1, 2009 3:43 PM
 

LGHurst said:

If I've already installed this patch, should I uninstall it until a better fix is released?

July 2, 2009 10:11 AM
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