Support Center News Blog : Update to ArcGIS 9.3.1 Desktop Download Layer Package Patch

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Update to ArcGIS 9.3.1 Desktop Download Layer Package Patch

A problem was identified with the installation of the ArcGIS 9.3.1 Desktop Download Layer Package Patch.

In some cases, after applying this patch, it would cause ArcMap or ArcCatalog to crash on startup. An updated version of the patch has now been posted to the ESRI Web site.

If you downloaded and installed this patch on June 23rd, 24th, or 25th of 2009, it is recommended that you re-download the new version and apply it again. The new patch can be applied on top of the old one, and this should resolve the issue.

We apologize for any inconvenience this may have caused you.

- Mike H., User Advocacy Group, ESRI Support Services

Published Friday, June 26, 2009 9:20 AM by coll5484

Filed under: patch, Package, Layer, updated version, Download

Comments

BKent said:

After installing the updated Lyr Package patch, I could not access the AdvArcMapSettings.exe utility. I received this error: ClassFactory could not supply requested class. I also could not use my Image Services Icon in ArcMap. I had to do a complete uninstall/reinstall of ArcGIS 9.3 and 9.3.1 to restore my system. Either it is a big coincidence, or this patch corrupted my ArcGIS set up.

June 29, 2009 2:20 PM

coll5484 said:

Thanks for letting us know! This is a known bug: NIM046487. We are actively looking into this and when we have more information, we will let the user community know. Thanks again.