Hot Job: Print Publications Writer/Editor

Combine your experience with ESRI software and your strong writing skills to help with the production of our quarterly publications, ArcNews and ArcUser, which reach nearly one million readers. This is a great opportunity to interact with the ESRI user community to write compelling GIS articles, case studies, and more.

Other qualifications include two or more years of experience as a writer/editor, an understanding of geographic information science, and an enthusiasm for science and technology. The ability to manage multiple projects and meet deadlines are also required.

Apply now.

"How do the current economic realities impact jobs? Where are the jobs? Which jobs are 'hot' and what is the current demand for specific job titles, skills and experience? What are the current educational requirements to land these jobs? This webinar addresses these topics and more. If you have experienced a change in your employment status during this difficult economic period or trying to prepare for the prospect of a entering a difficult job market, this webinar is for you."

Tune in Thursday, January 28 at 12 p.m. EST. ESRI's Director of Higher Education, Dr. Michael Gould, is one of the presenters.

Registration required.

By Guest Blogger Ajit, Support Analyst

"Good Morning, I’m Ajit from ESRI technical support and I will be working with you on your incident today." Support analysts make these calls numerous times throughout the day. We help users simplify their tasks, solve hard problems, and learn about our technology. Yet there is a general misconception about the role of a support analyst.

"Oh, I thought you were into software development." "Do you just answer phone calls all the time?" "Are you that busy at work?" These are some of the common questions I have faced as a support analyst. At times, it is really hard to convince people that software development and technical support are two, equally important departments of a software company.

Every time I step into my office, I come in with a desire to work hard and to try my best to assist our users. It is the same with all the support analysts here. Every day we have the opportunity to work on products running on different development environments. This helps us learn various aspects of our products; in turn, we teach and train our customers to use our products effectively and efficiently. While development engineers figure out how to write the most efficient software from a complex set of requirements, support analysts interact directly with our customers, thus obtaining valuable product feedback and passing it on to the development teams so they can create even more user-friendly and effective products. Support analysts and development engineers have to work as one team and collaborate effectively to create the best products that our customers need.

A support analyst is like a doctor. When you are not feeling well or are injured, you seek a doctor’s help. The doctor has to be knowledgeable and quick to help his patient. He finds out the cause of the problem and provides treatment. Just as a doctor is responsible for the well-being of his patient, a support analyst is responsible for ensuring a company’s customers are "healthy" from a product standpoint. A support analyst also assumes the role of advisor or consultant. We help people learn to do things which they don’t know or are unaware of. Assisting our users in the best way possible is ESRI Technical Support’s mission, and the satisfaction we get from helping them is largely incomparable.

• Learn more about our Technical Support team.
• Search current openings in Technical Support.

Maybe you follow us on Twitter. Or you subscribe to our e-newsletter, ESRI University Career Connections. Those are both great ways for professors and students to stay up to date on what's happening at ESRI. But now we've added another way for you to connect with us: the ESRI Student Connection page on Facebook.

We'll use this page to tell you about summer programs, recruiting events, career opportunities for new grads, and other items of interest. But we also see this as a great way for you to interact with us ... ask us questions, tell us what you'd like to see on the blog, if you'll be at a career fair we're attending, and more.

We want to hear from you. Become a fan of the ESRI Student Connection page today!

Do you have consulting and project management experience in the natural resources and environmental markets? Join our growing Professional Services Division and help our customers translate real-world needs into state-of-the-art, GIS technology-driven solutions using ESRI’s enterprise GIS technology.

Consultants/project managers at ESRI work directly with our customers to prepare multi-year GIS implementation and migration strategies. It's their job to manage the entire project: requirements, analysis, design, build, and rollout and to oversee the budget and schedule. They also manage subcontractors and ensure our client's expectations are met.

In addition to industry knowledge, candidates must also have large scale project/program management experience and experience managing software/applications development teams. "We're looking for candidates who have experience implementing GIS within federal and state agencies such as the DOI, Department of Agriculture, NOAA, and the EPA," says the recruiter for this position. "Strong leadership skills and the ability to communicate clearly are also integral to the role," he added.

• Learn more about our Consulting team.
• Apply now for this position.
  

Do you have a background that is grounded in technology but fluent in business? Support the ESRI sales team worldwide by defining solutions and patterns that demonstrate the business value of our geospatial technology. We are seeking an individual with a strong background in Microsoft and Java development technologies who is comfortable designing enterprise class information systems and software solutions from the requirements gathering stage through the design and architecture phase. In this role you'll also coordinate development, testing, tuning, deployment, and operations.

“I enjoy my role at ESRI because it allows me to apply the cumulative knowledge that I have gained by working with the GIS domain and beyond," says Andy, an Enterprise Solutions Architect on our sales team. Particularly, I enjoy meeting face to face with clients and facilitating a methodology to assist them in determining their business requirements and ultimately the technical workflows that will support their business needs. It is as challenging as it is rewarding,” he added.

Qualified candidates will have seven to ten years of related technology experience, domain knowledge (for example, in telecommunications, retail, or commercial), and knowledge of geospatial concepts, service abstraction, and software solutions. "We're looking for people with solid experience in technical consulting, solution design, project envisioning, and project management," says Johanna, the recruiter for this position. "They must also have the ability to provide leadership in consulting and client management," she added.

It's a New Year, and our recruiting team is ready to hit the road to visit college campuses across the U.S. The next few months promise to be busy, with ESRI staff meeting students at more than 20 schools.

Stopping by the ESRI booth at a career fair or attending an information session is a great way to connect with us. We have the chance to spend a few minutes getting to know you, and you're able to learn more about ESRI, our summer programs, and the career opportunities we offer.

Check the event schedule, and remember that there are other ways to stay connected with us:

• Follow ESRIcareers on Twitter
• Subscribe to the ESRI University Career Connections e-newsletter
• Become a fan of the ESRI Student Connection page on Facebook

Outstanding benefits now and for your future.

ESRI cares about its employees’ well-being. You will have an outstanding benefits package including employer-paid medical and dental insurance for employees and eligible family members and vision and life insurance for employees, with an option to purchase additional coverage for eligible family members. ESRI provides profit sharing and 401(k) programs and offers occasional financial planning seminars. Tuition reimbursement is available, and two scholarships to the University of Redlands are awarded each year.

Read the entire Top 10 list.

Are you a seasoned professional with a security clearance looking for a new career opportunity in the Washington, D.C. area? Visit ESRI at the TechExpo career fair Wednesday, January 13 at the Tysons Corner Ritz Carlton. Here are some of the positions for which we'll be seeking candidates:

• Defense Applications Developers
• Experienced GIS Analysts
• Software Developers/Engineers
• Database Developers
• Consultants/Project Managers
• Defense/Intelligence Account Managers
• Defense Industry Solutions Manager

Opportunities are available in our Washington, D.C. regional office and our headquarters in Redlands, California. Can't attend but think you might be a fit for one of these positions? Learn more and apply at www.esri.com/careers/defense.

We just rang in a New Year, so summer is probably the last thing on your mind. But if you're a graduate student or fourth-year undergraduate student who uses GIS software, you might want to take time now to apply for the 2010 ESRI International User Conference Student Assistantship Program. Up to 60 students will be selected to participate, giving them the opportunity to attend the largest GIS conference in the world. The 2010 UC will take place July 12–16 in San Diego, California.

Student assistants work at the conference by helping ESRI staff with monitoring sessions, registration, setup, teardown, and overall logistics. In return, students attend sessions to further their GIS knowledge and network with other students from around the globe who share their passion for GIS. Participants receive a full registration package for the conference, hotel accommodations, and a small stipend for meals but pay for their own travel and personal expenses.

Hear what some former student assistants gained from participating in the program.

Sound like something you'd like to be involved in? Get the details and apply today!

CareerCast.com has published its 2010 Jobs Rated Report, an in-depth review of 200 U.S. professions that ranks them on work environment, income, outlook, stress and physical demands.

"In compiling the list of highly-ranked jobs for 2010, Jobs Rated researchers sought to find careers that are likely to provide a positive experience for a majority of employees, not just the uniquely talented ... Math and science-related professions continue to rule, with Software Engineer ranking as the second-best job for 2010. Involving the design and maintenance of software and hardware systems, the job rates well across all categories, finishing 5th for work environment and inside the top 30 for stress, income and physical demands. But what truly helps Software Engineer stand out from other career choices is its hiring outlook. With low unemployment compared to the national average and projected job growth of nearly 45% through 2016, Software Engineer currently has the best hiring outlook of any available job in 2010."

• Read the entire article
• Learn about Software Development/Engineering at ESRI
• Search current openings in Software Development/Engineering 

Writing a good resumé and cover letter can be a little daunting, whether you're just out of college or making a career change after being in the workforce for a number of years. We want to make the task a little easier for you.

Our recruiting team put together a short list of tips to keep in mind when writing your resumé. Help us learn about your strengths and abilities by making sure your resumé is complete and well written. And although it's not required, we really appreciate having a cover letter with your application. It's a great way for you to tell us a little more about yourself and your skills. 

Take a few minutes to read the tips. We hope you'll find them helpful.

Meet Danny, sales manager for ESRI's energy team. Prior to joining ESRI in 1997, he worked for a large insurance company in San Antonio, Texas, that used ESRI technology to help map where people's policies were to show how much risk they were exposed to.

At ESRI, Danny's role is to manage the energy team across the United States. The team consists of about 10 people who are located in multiple regional offices and are primarily responsible for managing petroleum, pipeline, and mining companies. "One thing that I really like about working at ESRI is that you seem to be challenged every day in new aspects of different business functions. One day we might be working at a petroleum company on an exploration project. The next day we might be helping a mining company, and then the third day we might be doing something around health and safety in the pipeline industry," says Danny. "That makes things pretty exciting when you're getting to work in multiple business functions, and it keeps the pace of the daily activities totally changing."

In the video Danny talks about the kind of experience he looks for in account managers for his team, his management style, and why he finds his work challenging.

Watch the video.

Learn more about a career in the Sales Division.

Are you a seasoned professional with experience in the federal, defense, or intelligence sectors? ESRI will be at two recruiting events this month seeking candidates with this type of experience for positions in our Washington, D.C. and St. Louis regional offices as well as our corporate headquarters in Redlands, California.

The positions include Applications Programmers and Developers, GIS Project Managers, Systems Architects, Consultants/Project Managers (Homeland Security), Federal Team Account Managers, and Technical Analysts. Candidates are required to have a minimum of a bachelor’s degree in computer science, engineering, GIS, geography or a related field; a master’s degree is preferred for some opportunities. Excellent teamwork, leadership, communication, and presentation skills are required for all positions.

• RecruitMilitary Opportunity Expo
Thursday, November 12, 11 a.m.-3 p.m., St. Louis, MO
• TechExpo Career Fair
Wednesday, November 18, 10 a.m.-3 p.m., Tysons Corner, VA

Can't attend but want to know more? Visit www.esri.com/careers for specific requirements and responsibilities.

Develop your potential.

ESRI encourages employees to continually grow through lifelong learning. You will have opportunities to participate in job-related training classes designed to improve your technical, sales, interpersonal, and management skills. These might be workshops and seminars, on-site classes, or our own Virtual Campus courses.

An expansive resource library on campus, shown at left, maintains hundreds of GIS books and publications. You can also learn new skills by taking on projects outside of your regular responsibilities.

Read the entire Top 10 list.