• We've got software in the oven...

    by Kyle Watson

    Hi there reader,

    Just wanted to drop a line about new desktop software releases forthcoming in November, both will be released at the same time.

    • Business Analyst 9.3.1 Service Pack 1 - AKA BA931SP1.  This will be an MSP setup (so the same style as a standard ArcGIS service pack) that you can install directly from the automatic Check for BA Updates utility or download it from our Support Center page.  The service pack will fix a variety of basic maintenance items as well as some key issues found by clients that we didn't know about at first.  We have a couple "hotfixes" out there now, not to worry - those will be included in the service pack.
    • Business Analyst 9.3.1 for Canada with 2009 Data - If you didn't know we create a Canadian version of Business Analyst - we do - right here in Redlands.  If you have both the US and Canadian version installed on one machine, you just toggle between country-specific datasets to run reports and analyses.  The 2009 product is based on Canada's newest census information.  We'll have this next incarnation coming to you shortly.

    So keep an eye out for new Business Analyst 9.3.1 software in mid-November...more details to follow...

     

    All the best,

    Kyle

  • Market Potential reports now available in ESRI Business Analyst Online

     by Brenda Wolfe

    Market Potential reports are here!  Come and get 'em! 

    The Market Potential reports provide measures of the probable demand for a product or service in a defined geographic area.  

    The following Market Potential reports are now available in Business Analyst Online:

    • Electronic and Internet Market Potential
    • Financial Investments Market Potential
    • Health and Beauty Market Potential
    • Pets and Products Market Potential
    • Restaurant Market Potential
    • Retail Market Potential
    • Sports and Leisure Market Potential

    Based on survey data and updated annually, these reports include the expected number of consumers and a Market Potential Index (MPI) that measures the likelihood that households in a specified area will exhibit certain consumer behaviors compared to the U.S. national average.

    There are some really fascinating and detailed variables in the reports, such as the estimated number of adults who ate at Quiznos or the Cheesecake Factory in the last six months.

    With these reports you can...

    • Analyze markets by product type, brand, and purchase patterns to determine if your product would be profitable in the area.
    • Consider changes and expansions to your product mix based on consumer product demand in the area.
    • Study competitive products penetration by brand, price, and options, and devise marketing campaigns based on the findings.

    To see samples click here.  Reports are available for $75 each or in your choice of add-on report packages in Business Analyst Online.

    Cheers!

  • Halloween Facts from ESRI

    Jack O lantern 

     

    by Catherine Spisszak

     

    Halloween is here and I thought you might find these facts using ESRI Data interesting:

    • Bone Gap Village, IL has a total population of 262.  25.0% of the residents are under 18 and of trick or treating age.
    • 17.4% of the population in Tombstone City, AZ can trick or treat this year as they are younger than 18.
    • Bates City, MO has an index of 72 for purchasing a horror video/DVD in the last month, 28% lower than the national demand.
    • The index in Jasonville city, IN for buying a horror video/DVD in the last month is 201, 101% higher than the national demand.
    • Deadwood city, SD has an index of 93 for buying prepackaged, loose candy in the last 6 months, 7% lower than the national demand.
    • The index in Pumpkin Center, NC index for buying prepackaged, loose candy in the last 6 months is 104, 4% higher than the national demand.

    For more information on ESRI Data please visit http://www.esri.com/data/esri_data/index.html.

    Happy Halloween!!
  • When the Sum is not equal to the parts

    by Kyle Watson

    Hello blog readers,

    This is a story about "which side of the tracks" you are on and how demographic analysis comes into play.  More importantly how to identify certain anomalies when one side is completely opposite of the other - and the sum doesn't equal its parts.

    To illustrate this point let's say we are a national franchising organization.  Hundreds of new applications come in a month each with three or four proposed sites.  Our commercial real estate group then gives us analysis, maps, and reports of newly proposed franchises.  We spec out the sites, they come back with the goods.  They hand us a "PASS/FAIL" report that tells us if we've met our initial criteria.

    The initial criteria is always:

    • A 7-mile radius
    • Population of 250k - 350k
    • Average Household Income of $120k (+/- 20%)

    So this is what we get back in a nice report.  If the three variables are not met - FAIL.  And we move on to different proposed sites.  If the criteria is met - PASS.  We further breakdown the area and continue with the suitability process.

    Below is an example PASS/FAIL map (of which I annotated to show the anomalies).  At first glance all criteria is a match, right? 

    WRONG! 

    We take a more in-depth and determine that even though the average household income of the 7-mile ring is $121k, there aren't any block groups in the surrounding area that are actually in the $121k range.  Here we are dealing with a real life situation where the north side of the proposed location (the working class Pontiac, MI area) and the south side (one of the most affluent areas in the U.S., Bloomfield Hills, MI) border each other back-to-back.  Polar opposites. 

    The extreme differences in demographic makeup cause an anomaly, thus we can't consider the 7-mile ring a uniformly, normalized area.  In this case the medians and averages for the ring don't tell us the whole story.

     

    This concept is often related to ecological fallacy.  Take, for example the linear graphic below.  This is a representative situation of the map above.  The average and median are not representative of any data considered.

     

    Quite often when averages are skewed, medians are the next in line for analysis.  In this case neither help.  You could split the regions into a north and south trade area (which I did using the Draw Area tool in Business Analyst desktop), but this only reaffirms that one side is too low and the other is too high.  The common practice remaining is to expand your PASS/FAIL criteria.  You may need to add a second tier of demographic qualifiers (competitors, age, race, market saturation) before making a final decision.

    I hope the above reaffirms the notion that unless you do analysis in an evenly distributed Utopian society, make sure you understand the data.  And add in some secondary checks to ensure you make the right decision.

    Cheers,

    Kyle - born in a Pontiac - Watson

     

  • Business Analyst Desktop 9.4 is Well Underway - and We Need Your Input!!!

    by James Killick

    You might be interested to hear that we're well underway with planning and development for the 9.4 version of Business Analyst Desktop. We're very excited about the new features we're adding to the product.

    Just about everything we're putting into the next release is based on feedback we've gained from you via one-on-one interviews, site visits, customer surveys and by talking to you at trade shows.

    However -- it doesn't stop there...

    We will be conducting a number of webinars to get your feedback on the new features as we fine tune them for release. If you'd like a chance to influence the direction we're taking and take part in the webinars please let us know.

    Send an email to [businessanalyst at esri dot com] with your name, your customer number and contact details (company name, phone, email) as well as the product version you are using.

    Talk to you soon,

    James

     

     

     

  • A little gem about Address Coder…

       by Lucy Guerra 

    Hey there, here's a little something you may not know about Address Coder.  For those of you using Tapestry segmentation to classify your customer or member lists, did you know that Address Coder allows you to create your own "master" grouping? That's right - you can group Tapestry segments together into your own groups.

    Let's say you've geocoded and Tapestry appended customer lists and learned over time that your best, most profitable customers come from two segments:  6 - Sophisticated Squires and 12 - Up and Coming Families.  And that you always seem to have a lot of customers in segment 17 - Green Acres, even though they tend not to be the most profitable customers.  With Address Coder, you can create your own "master" groups to be displayed on the first page of the Tapestry Profile Report: ‘My Best Customers' - all the customer records in 6 - Sophisticated Squires and 12 - Up and Coming Families and ‘My Potential Customers' - all the records in 17 - Green Acres.

    To do this, go to the Summary Group Editor found under the File menu.

    Then click ‘Add New' to create a new grouping. (Here it's named My Summary Group.) ‘Create' collections for each group: My Best Customers and My Potential Customers.

    Now when you setup a new geocoding, data appending, and report job, you'll be able to choose the new grouping from the Report Options tab:

    In this way, you've made it easy to get a quick snapshot of any future customer lists: how many fall into your best, most profitable customer group, and how many fall into your potential customer group.

    Like the 12 LifeMode groups, which reflect lifestyles/life stages, and the 11 Urbanization groups, which show levels of affluence and population density, your own custom Tapestry group gives you another way to look at the big picture of your customers or members.

    For more information about Address Coder, please visit: www.esri.com/coder.

  • Naming Your Sites in Business Analyst Online

     by Sooria Jeyaraman

    Site naming in Business Analyst Online has taken a new approach in the current release and here’s a brief snapshot of the interaction. From the feedback we got from the users we found a couple of things, our default site names (“Site_8” etc) are not very popular among the users and apart from the user specified site name they also want to see the address of the site for clarification and organization.

     Thinking on those lines we arrived at this approach. The first step of the Find Location workflow now includes a toggle button to toggle between address and lat/long and also an optional text box to specify a site name.

     

    Did I say optional! So what happens when you specify or not specify a site name? How is it going to impact in the reports? Why not I walk you through both the approaches here..

    Site name specified:

    User types in the address in the Address box and types in a name in the optional site name box in the second line. The map gets geo coded to the address and shows a pin on the map. The contextual menu shows the Site name in the first line and the address in the second line.

     

    Now the user moves on to the next step of creating rings/drivetimes/donuts and it gets applied to the pin. Another thing to note is the Site Name could be changed any time before you order the report by clicking on the “Edit Name” link in the contextual menu.

    Once you order a report, the site name is shown in the first line of the header and the address is shown on the second and third line of the header.

     

    This site name and the description (address) will be added to Organize Sites, Site Panel, and Previous Reports etc for easier understanding and organization.

    Site name not specified:

    Some users don’t want to go through the pain of adding a site name, just want to get in and get out, guess what you can do that too. You can just type in the address in the Address box and leave the optional site name box empty and hit Go. This puts the pin on the map and shows the address on the contextual menu. There will be a link shown in the first line to add a site name, in case you changed your mind by then.

     

    After moving to the second step and applying rings or drive times or donuts to the point, the contextual menu shows the address in the second line and again a message to add an optional site name in the first line.

     Once you order a report, only the address will be shown in the report header without any cryptic “Site_1” default site names.  Sweet huh!

      

     

    We feel this approach gives the user the extra flexibility but still get desired reports. Do let us know your thoughts on this approach, later..

    SJ

     

  • An Urban Retail Strategy

    by Kyle Watson

    Let's take a stroll into the retail industry...

    Daniel Howes of The Detroit News wrote a column recently about Meijer, Inc. looking to open a superstore in Detroit, Michigan.  Meijer, a Midwest-based "everything-under-one-roof" grocery retailer has no current stores within the city limits.  In fact no one does.  There are no major retail grocery chains in a city, that according to ESRI's 2009 demographic estimates, is home to 864,744 people.  That is a shocking thought.  Here in small-town-charm Redlands, we have SEVEN!

    But as Howes writes, there looks to be an urban trend of supply & demand brewing, one that I find interesting:

    "We have numbers that show $1.7 billion is spent by Detroiters outside Detroit for retail," says George Jackson, president of the quasi-public Detroit Economic Growth Corp. "That's a powerful number. Building something in the city ... gives a store like Meijer a competitive advantage.

    Among Meijer's operating assumption (apparently shared by rival Wal-Mart Stores Inc.'s "urban strategy") is that higher fuel prices and generational migration to more densely populated areas will revitalize urban areas abandoned by developers a generation ago. Revenue and, perhaps, loyalty will accrue to those who arrive first."

    Hope you found this interesting, take a look at the whole article - there are plenty of good snippets on the industry and economy.

     

    If I were doing this analysis with the Business Analyst products, some tools and features that come to mind are:  The Retail MarketPlace Profile Report to measure gaps in supply versus demand, the Businesses and Shopping Center Reports to understand what industry competitors are around you, and using Consumer Spending data with Spatial Overlay to analyze the potential buying power of your future shoppers.  Of course you'd may want to dabble with some Huff Modeling to determine the attractiveness of that new grocery superstore locale.

     

    Cheers,

    Kyle

     

     

  • A Different View of Your Neighborhood

     by Jim Herries

    I'm trying to convince a friend of mine that it's time to sell the house and move to an area closer to work.  To compare the potential new neighborhoods, I sent her this map available from ESRI's new Mapping for Everyone site

    This map is like a satellite image of factors at work in the local economy.  Want to know how your neighborhood stacks up to the surrounding areas in terms of median home value for 2009?  What is the unemployment story around your neighborhood?  This is a glimpse at just a few bits of demographic and consumer data that ESRI has available.

    Each year ESRI publishes selected demographic maps in ArcGIS Online, to make them available so people out in the real world can think about how to use this data.  My friend saw this map and the light went on: "I've been thinking about that area."  Seeing the spatial patterns helped move the conversation forward.

    While business users of GIS have found this type of visual presentation useful for years, a lot of interest is building in other areas, such as public safety and emergency response.  It makes sense - if you want to plan ahead about how best to serve the public, it really helps to have current information on where the people, housing and businesses are.

     

  • ESRI Data - Going Green

    Recycle 

    Green is the new black.  From reusable bags at the supermarket and energy efficient appliances to hybrid cars and recycling, we are all trying to do our part.  ESRI Data can be used to identify some interesting trends in our efforts to be green.

    The U.S. city with the highest likelihood to buy foods labeled as natural or organic is Telluride, Colorado.  That city boasts a Market Potential Index (MPI) of 217.  An MPI compares the demand for a specific product or service in an area to the national demand for that product or service. The index is tabulated to represent a value of 100 as the overall demand for the United States.  Therefore, the MPI of 217 in Telluride means the demand for food labeled as natural or organic is 117% higher than in the U.S.   The city of Mount Healthy, Ohio has a much lower index at 64, falling below the national average.

    Telluride, Colorado also ranks very high in the likelihood to participate in an environmental group with an MPI of 284.  However, the number one spot is held by Bonanza, Colorado with an MPI of 297.  Helper, Utah has an MPI of 84, meaning demand to participate in environmental groups is 16% lower than in the U.S. as a whole.

    Finally, Warm River, ID lays claim to the highest MPI for recycling products in the last year at 192.  Green, Ohio has an index of 119, making them 19% more likely to recycle than the U.S.  Both Sodaville, Oregon and Glassport, Pennsylvania have an index of 90 for recycling products in the last year.

    To perform the above analysis, I took the Market Potential data in comma delimited format and imported it into Excel to perform sorts and searches.  ESRI Data can be utilized in this manner, or the data can be analyzed in reports or thematic maps on both Business Analyst Online and Business Analyst Desktop. For more information about ESRI Market Potential data please visit http://www.esri.com/data/esri_data/market-potential.html 

    Stay tuned for more examples of how ESRI Data can reveal trends in going green.  And until then…keep reducing, reusing, and recycling!

  • The Fabulous Benchmark Report

    by Kyle Watson

    Hi there,

    One of my favorite features in ESRI Business Analyst is the Benchmark Report.  It allows you to compare multiple trade areas against one another to decipher how different or similar one location is versus the next. This is essential for companies in the franchising, banking, and retail industries looking to analyze well performing and not-so-well performing sites.  Heck - ESRI is a paying customer.  We use it internally to monitor Regional and Satellite Office commuter areas and even evaluate the demographic profiles of every potential conference or seminar.

    Take for example analyzing ESRI's Regional Offices, specifically 20-min drive times around each location.  Which office covers the most square miles?  Which has the highest population growth?  How does Boston's aggregate income measure up to Olympia's?  What about San Antonio's diversity index versus Charlotte's.  Or St. Louis home values compared to the overall RO average.  How about all this stuff in the same Excel table!

    So once you load up all of your trade areas you then define how you want to "benchmark" them.  Use a master site (often your best performing), overall average, or the median of all trade areas.

     

    Below you can see a typical Benchmark Report output.  Redlands (we do have a Regional Office right on campus) is the master site.  Then all other ROs are benchmarked against it.  I selected population and total businesses within a 20 minute commute.  By examining the nicely formatted Excel table, you can see the Washington D.C RO has twice the amount of people.  And there's 66% less business locations around Olympia.  This shows just two variables, but you can add any amount - including your own, such as sales or customer transactions per location.

     

    Another cool way to use the Benchmark Report is to compare standard geographies for a frame of reference.  Such as understanding how demographics for ZIP Code 90210 compares to all of Beverly Hills city, compared to LA County, compared to California, compared to the entire US, etc.

    Later,

    Kyle

  • ESRI Data featured in Forbes study: America's Most Stressful Cities

     

    by Catherine Spisszak 

    Chicago may have Wrigley Field and deep dish pizza; but, according to a recent study by Forbes magazine, the Chicago metro area is the most stressful city to live in the U.S.  Los Angeles, California; New York, New York; Cleveland, Ohio; and Providence, Rhode Island round out the top five.

    To conduct the study, Forbes examined unemployment figures, cost of living, median home prices, weather and population in the forty largest metro areas in the country.  The population density figures used in the study were provided by ESRI.

    To read the article or view the full list of cities, visit America’s Most Stressful Cities.

    I hope your city isn’t too high on the list!

  • Business Analyst Desktop 9.3.1 - What's actually faster???

    by Kyle Watson

    Hi blog reader,

    When any software is updated you'll hear a lot of "improved speed and performance" or "faster processing available in version xxxdotxx".

    This is true of the ArcGIS Business Analyst 9.3.1 release, we really did improve the speed and performance over 9.3 in the following ways:

    1. The Business Analyst.mxd draws and displays faster.  We analyzed every layer and looked for bottlenecks in scale levels and labeling expressions.  We took advantage of compressed FGDB formats for non-SDC datasets.  Check out the comparison statistics in our What's New doc (pg. 10).
    2. Dialogs open/refresh/load faster.  Here we did some cleanup in our code to optimize common functions.  To highlight a couple, you'll see the Project Explorer is blazing fast when toggling between Projects or updating your table of contents.  ArcMap opens much, much faster especially when you have a large number of analyses in your My Output Data...
    Here's a look the the dialog improvements (ms = milliseconds!)... 


     

    And no blog about speed and performance would be complete without a mention of our lead-foot Product Manager Mark Berry who tends to drive his 500hp Mitsubishi Evolution to work everyday.  Is that street legal there Mark?

     

     

    Thanks for stopping in,

    Kyle

     

     

  • What's New in Business Analyst Online

     by Brenda Wolfe

    The latest update of Business Analyst Online released this week contains some much-anticipated features.  You can check out the full list of new features on the Business Analyst Online Resource Center, but here are a few highlights...

    Comparison Reporting

    New comparison reporting helps you to directly compare the market characteristics of multiple locations.  In addition to pre-supplied reports, you can also create and save custom comparison reports with variables of your choosing.  All reports are easily exported to Excel for further analysis.  View the how-to video to learn more.  

     

    With Comparison Reporting, you can:

    • Compare multiple trade areas.
    • Compare sites to the geographies where they are located.
    • Benchmark a successful site to see how other sites compare.
    • Use average or median values for site comparison.
    • View comparison charts and tables of popular income, population and housing variables.
    • Create your own comparison report by choosing from hundreds of variables, then save your report for future comparisons.
    • Export comparison reports to Excel.

    Normalized (Percentage) Variables in Color-Coded Maps

    You can choose to view variables as a percentage of the population in addition to the actual values.  This allows you to see where relatively large concentrations of a variable are present.  You can easily toggle between variable values and percentages--even after the map has been created.

    Points over Color-Coded Maps

    You can see how locations relate to demographics, consumer spending, and business data by importing them over color-coded maps.  This is a great way to uncover trends and patterns.  You can own custom symbols to represent the locations in ways meaningful to you.  For example, you could use different map symbols for different types of businesses in the market.

    All-In-One PDF

    You can access all of the reports in an order via an all-in-one PDF.  This makes viewing and sharing multiple reports easier.

    Dates for Satellite Imagery

    The Satellite imagery in Business Analyst Online is updated on a quarterly basis.  However, each image that comprises the satellite layer has a specific date for which the photo was taken.  Turning on the Image Dates toggle, under the Satellite map, will display the date for the imagery at the center of the map. You can query any location on the map to determine the date of the imagery.  

     

    More Reports Added

    The Dominant Tapestry Site Map, Site Details Map, Site Maps on Satellite Imagery and a Traffic Map - Close Up are now available.  The Dominant Tapestry Segment Map provides a color-coding of the dominant consumer segments in the marketplace. 

    Stay tuned for more Business Analyst Online updates as they develop.

    Cheers!

  • ESRI Data - Fantasy Football Time!

    by Catherine Spisszak

    Football fans…your wait is over. 

    The start of the 2009 football season is upon us.  But more importantly, so is the start of the 2009 fantasy football leagues.  Our 2009 Market Potential database includes data for Participation in a fantasy sports league in the last 12 months, so I thought it would be interesting to analyze the indexes across the country.

    Counties shaded dark red indicate high demand, with indexes of 121-159.  Counties shaded dark blue have very low indexes, ranging from 36 to 57, well below the U.S. average.  To create this map, I simply loaded a comma delimited file into Business Analyst. 

    Residents of Radford city, Virginia have the highest likelihood to participate in fantasy sports leagues with an index of 159, 59% higher than the U.S. average.  Forsyth County, Georgia comes in second with an index of 155, followed by Sherburne County, MN; Elbert County, CO; and Loudoun County, VA.

    My county (Lehigh County, PA) has an index of 108.  I am doing my part by participating, and was even lucky enough to draft Adrian Peterson (…so let’s just hope that he doesn’t get hurt, because I don’t have much of a team without him). 

    ESRI has added more than 200 new products to its 2009 Market Potential variable list.  To see which items were added and learn more about this database, please visit http://www.esri.com/data/esri_data/market-potential.html

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